Optimiza tu asistente MVP

How is the MVP validation process structured?

The third day of the experience focuses on giving Betty, our advanced virtual assistant, new capabilities to validate, adjust and optimize the minimum viable product (MVP). This day, crucial in the validation of proposals, aims to ensure the effectiveness of the MVP and its positive impact on the organization.

What are the powers granted to Betty?

To carry out this validation, Betty is given three crucial skills:

1. Customer Profile Simulation: Betty can now create simulated customer profiles based on the segmentation data initially provided by the customer. This allows her to validate the MVP in different user contexts.

2. AB Testing: With this capability, Betty is able to run AB tests to evaluate variants of the MVP, allowing her to identify the best way to implement it and thus maximize its impact.

3. Creation of indicators and KPIs: Betty establishes key performance indicators to measure the impact of the MVP on the organization, facilitating the evaluation of its success.

How is customer profiling simulation carried out?

In the ninth step, Betty simulates customer profiles using pre-existing segmentation data or by generating synthetic data, if necessary. This approach allows Betty to evaluate how different market segments might receive and react to the MVP.

What is the purpose of AB testing?

In the tenth step, Betty runs AB tests. This capability allows her to evaluate different variants of the MVP, determining which will have the greatest impact. Betty runs specific tests for crucial elements such as the chatbot interface and the artificial intelligence system, ensuring that every aspect of the MVP is optimal.

How are key performance indicators defined?

Finally, step eleven consists of creating KPIs that allow you to measure:

• Response times and their effectiveness.
• Customer satisfaction rate.
• Conversion of inquiries to sales.
• The reduction in the workload of consultants.

These indicators are fundamental to quantify the success of the MVP and its effectiveness in improving the customer experience.

What steps make up the final documentation delivery?

Once the validation phase is completed, Betty generates a detailed MVP document. This is created in steps twelve and thirteen, which are part of the final documentation delivery:

1. Generation of the complete document: Betty provides a comprehensive document with the MVP proposal, resulting from the three days of innovation.

2. Validation of user readiness: Betty verifies the user's readiness to implement the MVP and includes a list of detailed steps to facilitate its implementation.

How does the ideation process end?

Betty completes the ideation process by ensuring that the user understands and is prepared for the next steps, providing empathetic closure. This final touch strengthens her role as a clear and recursive advanced assistant.

What elements should Betty include to enhance her empathy?

Additional instructions are added that allow Betty to present a summary of her role and ask key questions to facilitate interaction with the user. These small details enrich the user experience.

In summary, throughout these three days, Betty has demonstrated her ability to act as a powerful virtual assistant, validating challenges, analyzing data and optimizing strategies with an innovative approach. Keep exploring new ways to empower your virtual assistants and share your results!