Mensajes y notificaciones de Slack

Curso de Slack para Mejorar tu Comunicación Online

Introduccción: Slack como herramienta de comunicación

¿Por qué usar Slack para comunicarte con tu equipo?

Principios fundamentales de la comunicación en Slack

Crear y configurar tu espacio de trabajo

Crea tu espacio de trabajo en Slack: instalación, configuración y precios

Agrega usuarios a Slack: administración de roles y permisos

Importar o exportar tu historial en Slack

Dominar las funcionalidades básicas de Slack

Qué puedes hacer en Slack: glosario de términos básicos

Canales de Slack: creación, uso y configuración

Mensajes y notificaciones de Slack

Emojis como forma de comunicación

Llevar Slack al siguiente nivel con herramientas avanzadas

Comparte enlaces, código y archivos en Slack

Llamadas y videollamadas en Slack

Configura notificaciones y recordatorios en Slack

Cómo realizar búsquedas en Slack

Atajos de teclado y comandos de Slack

Slackbot es tu amigo: configura respuestas automáticas

Integrar Slack con otras herramientas

Integración de Slack con Google Drive y Google Calendar

Integración de Slack con IFTTT

Cierre del curso

Felicitaciones por completar el curso

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Good use of Slack messages and notifications is the foundation of great communication with your team and there are different practices you can implement to keep conversations flowing efficiently in your company.

Slack features

You should already know how to send a message through Slack. Now it's time to find out how to use these features to guide your team's communication.

1. Use emojis

Emojis are symbols with emoticons that represent a quick reaction, in this case, from an employee. Normally, they work to know the opinion of other people about a message and can optimize certain communication processes.

With emojis you can make a vote quickly within the team to make a decision and avoid wasting time in a video call with the same purpose.

To add an emoji you only need to use the keyboard shortcut : and enter a related word in the search engine. You can also click on the emoticon present in the message text box.

2. Add bold

Bold helps us to highlight the most relevant sections of our message and this visually helps readers to make a quick scan of what we want to communicate.

You can select the words you want to highlight and press Ctr + b, use the letter B that appears in the text box or enclose the words in asterisks.

3. Edit message

Edit message is the optimal function to quickly correct a text in which you made a mistake because of a TYPO or other reason to keep your message in the best way to team leaders or managers.

4. Delete messages

By default, all users can delete messages, but you can create spaces in which people cannot access this function. However, this can make them feel self-conscious about participating.

5. Sharing messages

You can also take a message that is in one channel and share it in another, just like in social networks when you want to share a link, document or content. Just remember to be brief and also provide context as to why you are sharing that content.

6. Threads

Threads are conversations that take place within a message, it is important to be careful not to hide information. To do this you can click on the message of the thread and click on the option "send to channel" so that everyone sees it as a newly arrived message.

Types of notifications in Slack

Notifications are small alerts that come to us when another user writes directly to us, mentions our team or writes in a channel you are in.

Personal notification

This is a type of notification in which you mention only one person and it is relevant that you are aware of the notifications you generate.

You can achieve this by adding the @name of the person, which will reach their notifications and make them reply as quickly as possible.

Another interesting point is that if you add a person in an edited message, that person will not receive it, so it is better to write another message.

Group notification

These notifications send a notification to a whole group of people who may or may not be connected at the time you send it.

With @aquio@here you send a message to all the people who are online at the time you send the message.
With @channel you mention all the people who are in a particular channel, no matter if they are connected or not.
Finally we have @everyone which is a mention to make a mention to the whole company.

User group notification

With user group notifications what you can do is create a group selected by you or by their role and send them a quick message.

The bad news is that in the free version, you can't use it, but only in the paid version, although the team figured out a way to do it.

Notification preferences

In the notification settings you can choose how you want to receive notifications.

If you want to be notified of all messages
Notify only mentions and keywords (recommended)
Disable notifications

Contribution created with contributions from: Danilo Herrera (Platzi Contributor).

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