Case study: A phone call in English

This is hilarious, My name is Paulina and my nickname is Lina 😛

For call center this is gold…

I love this curse, too. Its very interesting, with good tips over all.

They missed mentioning the time of the meeting 😉

Who is calling?
Paulina From Bancolombia
What’s the purpose of the call?
She wants information about course about biosecurity an d data science
What is the result of the call?
They will meet in 25th august

Who is calling?

* Paulina is calling to Lina.

What’s the purpose of the call

* Paulina is calling to receive more information about the course offers.

What is the result of the call?

* Lina and Paulina will meet to discuss the details of the offer.

Who is calling?
Paulina from Bsancolombia

What’s the purpose of the call?
Ask about the offer of courses in biosecurity and data science.

What is the result of the call?
Lina share by email the offer with Paulina and they’re going to meet on August 25th

I always try to repeat the other person’s name in a call. Remember that the most beautiful word in any language is your name

This is hilarious, My name is Paulina and my nickname is Lina

This is hilarious, My name is Paulina and my nickname is Lina

ok

• Who is calling?
  Paulina is Calling to Lina

• What’s the purpose of the call?
  receive more information about the courses

• What is the result of the call?
  meet on august 25th

great

Paulina is calling to Lina
The porpuse of the call is for receive more information about the course offers.
They will meet to discuss on August 25th,

This is hilarious, My name is Paulina and my nickname is Lina 😛

good

It is important to have the basic information so we can connect the dots and try to get effectiveness at the end of it.

I love this curse, too. Its very interesting, with good tips over all.

Who is calling?
Paulina From Bancolombia
What’s the purpose of the call?
She wants information about course about biosecurity an d data science
What is the result of the call?
They will meet in 25th august

Who is calling?
Paulina From Bancolombia
What’s the purpose of the call?
She wants information about course about biosecurity an d data science
What is the result of the call?
They will meet in 25th august

OK😀

Who is calling? Paulina
What’s the purpose of the call? She is calling to ask about the course offers. Her company is interested in starting courses in biosecurity and data science.
**What is the result of the call? **They will meet to discuss the details of the offer, on August 25th. It’s Monday

Who is calling?
Paulina is calling.

What’s the purpose of the call?
Paulina is calling because her company is interested in starting courses about biosecurity.

What is the result of the call?
Lina and Paulina will meet to talk about the offers.

Paulina is calling Lina to ask about course offers, because she’s interested in starting biosecurity and data science courses that she saw on Lina’s advertisement online.
The call went out weel, Paulina got to arrange a meeting with Lina to get more information and start te courses.

• Paulina was calling from Bancolombia.
• Paulina’s company has interesed in Lina’s biosecurity and Data Scientist courses.
• Paulina and Lina meet a Monday on August 25th

Paulina is calling, the purpose of the call was the interesting in courses in biosecurity and data science, the result of the call is a meeting

Who is calling?

• Paulina from Bancolombia.

What’s the purpose of the call?

• The purpose of the call is to have more information about course offers in biosecurity and data science.

What is the result of the call?

• Paulina will have the complete offer through email and arrange a meeting for the next week.

A better word or similar than biosecurity is biosafety, is mo0re common in the health environment.

Who is calling? Paulina

What’s the purpose of the call? It is about her course offers

What is the result of the call? They are going to meet on next monday

Who is calling?

• Paulina calling to Lina

What’s the purpose of the call?

• The purpose is getting information about some of their courses for the company.

What’s the result of the call?

• The result of the call is an upcoming meeting with Lina.

a phone call in english
• Who is calling?
• What is the purpose of the call?
• What is the result of the call?

Who is calling?
Paulina is calling to Lina

What’s the purpose of the call?
Paulina is calling to receive more information about the course offers

What is the result of the call?
Lina and Paulina will meet to discuss the details of the offer

• Who is calling?
  Paulina called
• what’s the purpose of the call?
  Give more information about data science and about biosecurity
• What’s the result of the call?
  Lina will give more information by Email and Lina and Paula will meet on August 25th

Who is calling?
Paulina

What’s the purpose of the call?
Ask about the offer of two courses, data science, and biosecurity

What is the result of the call?
The call had two results 1. Lina, it´s going to send to Paulina the information about the offer, second, they’re going to meet on August 25.

I think would have been better that we answer that questions to practice xD Anyhow, it’s helpful

I’m working in a call center in English and trying to chill with Platzi, hahaha

Good example. Thanks.

I love these examples, very clear.

it sounds like to calls in my current job! I love this course!

Great!

It is a customer service example.

Great example, thanks!

Who is calling?
Paulina is calling to Lina

What’s the purpose of the call?
Paulina is calling to receive more information about the course offers

What is the result of the call?
Lina and Paulina will meet to discuss the details of the offer.

Who is calling? Pauline
What’s the purpose of the call? To ask about Lina’s course offers
What is the result of the call? They set an appointment

Case study: a phone call in English

Who is calling?
Paulina is calling to Lina

What’s the purpose of the call?
Paulina is calling to receive more information about the course offers

What is the result of the call?
Lina and Paulina will meet to discuss the details of the offer.

• Who is calling?
  Paulina is calling to Lina.

• What’s the purpose of the call
  The purpose is get information about course in biosegurity and data science

• What is the result of the call?
  they will meet to talk about the offer.

Lina and Paulina, a little funny case study 😄

Bancolombia needs a lot of data scientists ❤️

Who is calling?
Paulina is calling.
What’s the purpose of the call?
Paulina wants information about the courses in biosecurity and data science.
What is the result of the call?
Paulina got a meeting the next week.

Who is calling?
Paulina is calling representing Bancolombia

What’s the purpose of the call?
The purpose of the call is receive information about platzi’s courses in biosecurity and data science

What is the result of the call?
They agreed to meet on Monday, August 25th for more details

Who is calling?
Paulina
What’s the purpose of the call?
To know about the courses in biosecurity and data science
What is the result of the call?
Paulina will receive an email from Lina with information about the courses, and they will meet on next Monday

I could be better that we resolve the questions.

Surname? What’s the diference with last name?

Very clear the example… Thanks teacher…