Giving and receiving feedback

Giving and receiving feedback
"We all need people who will give us feedback. That’s how we improve"
Positive feedback: nice.
Negative feedback: very specific and be open.
What is Effective Feedback?

1. Behaviour, not person.
2. Be specific. (not to be general)
3. Describe the impact. (change ur behavior)
4. Pick the best moment. (not in the wrong time)
   Giving feedback
   Time… close to the situation…
   Body language… u need to be open, relax tone and not imposing
   Content… use the ´sandwich approach´ [something positive > something negative > something positive]=[I like, but I don’t like, but I like [again]]
   Support… we can do this together.
   Receiving feedback is more difficult to give it.
   Come on! Ask for feedback.
   Focus on the message!

• Listen to the feedback
• Be sure you understand the message
• What u need to do to move forward…
  Don’t take it personal!
  What to do next:
  Thank for the feedback!
  Follow up!

Changing something takes time, the importance to give the feedback as soon as possible.

“Sandwich approach”, it is a nice one and well noted.

It is more like the burger technique… nor the sandwich one jeje

I like to use the “sandwich strategy” to give feedback. Positive things followed by negative things followed by positive things. And in the end, I asked the person to say the conclusions of the process.

It´s very important that we know the best ways to give and receive feedback.

Positive feedback it’s easy to give and easy to receive, but negative feedback it’s a lot more difficult.

To give negative feedback you need to be very specific, and to receive it you need to be open minded.

As humans we don’t like to receive feedback if it’s negative, we try to shut, or be defensive.

What is Effective Feedback?

1. Behaviour, not the person.
2. Be specific.
3. Describe the impact.
4. Pick the best moment.

Giving feedback

• Time: It has to be soon after the situation, maybe not right after, depending on the situation, but it has to be soon, so you can keep your ideas fresh and you can talk about it.
• Body Language: Think about your tone, your body language. You need to be open , calm, your tone of voice must be relaxed. Not being imposive or angry.
• Content: Use the sandwich technique: Something positive, something negative and something positive.
• Support: How can I help you, How can we get to this together. Follow up, continue to supoort them troughout the process, changing something takes time.

Receiving Feedback

• Ask for Feedback: Ask people for feedback, you mentally prepare for receiving feedback. You get an idea of what your lider thinks about you, where do you have to improve. It shows maturity, it shows that you are open for growing and working the specific things you are not doing right.
• Focus on the message: Listen actively to the feedback and focus on what they are trying to let you know, if you don’t understand is important to ask questions, it’s very important that you know where you need to go.
• Don’t take it personal: This feedback is to make you better and to make the company better, but it’s not about you as a person, it doesn’t mean you are bad, it just means that there are some things you can work on, All of us have to work in something specific to improve and to get better.
• What to do next: Thank the person for their feedback, try to follow up for yourself, try to improve and then ask if you are actually getting better. You will have an idea of how you are progressing.

good

thank you

great

😊

Giving and receiving feedback. We only people who’ll give us feedback that’s how we improve (Bill Gates).

• There are two types of feedback: positive and negative.

  1. POSITIVE FEEDBACK: It’s very easy receiving it and it’s easy to give.

  2. NEGATIVE FEEDBACK: it is a lot more difficult. Giving negative feedback, needs to be very specific, and receiving negative feedback means we need to be open (don’t try to shut off, be defensive or get angry and).

• What is effective feedback?

  1. The behavior not the person: we need to focus on the behavior not the person. It’s not personal.
  2. Be specific: If you are too general about your feedback, it is not effective and helpful.
  3. Describe the impact: how this behavior impacts within their work or towards the clients.
  4. Pick the best moment: you have to pick the right moment to give feedback and that’s key.

• Giving feedback:

  1. Time : Timing is everything when you give feedback. It should be soon so everything is fresh in your memory and you can talk about it.
  2. Body language: so think about your tone of voice and your body language. You need to be open. Calm. The tone of voice must be relaxed.
  3. Content: Think about the sandwich technique. Do you know what the sandwich technique is? It means that your speech begins with.
     something positive, it continues with something negative and it ends with something positive.
  4. Support: You need to support them. You can’t just give them feedback and leave. You need to support them. Say okay, how can I help you? How can we get to this together? How can we do this together? You also have follow-up because changing something takes time.

• Receiving feedback:
  It is more difficult than giving feedback because it’s hard, it hurts to receive feedback.

  1. Ask for feedback: that will help you in three main areas. The first area is because you mentally prepare yourself to get feedback . The second reason is if you get an idea of what your leader thinks about you.
     You get an idea of where you need to improve. And the third one is it shows maturity, it shows that you are open to feedback and you want to grow.
  2. Focus on the message: You really need to listen actively to the feedback and focus on what they’re trying to convey. If you don’t understand something, ask questions.
  3. Don’t take it personally: this feedback is to make you better and to make the company better. But it’s not about you as a person.

• Now that you’ve received feedback what to do next:

1. So the first thing you should do is thank the person that gave you the feedback.

2. Try to follow up on yourself. You ask the leader. Did I give better in the thing that you talk to me about ?

ok

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okkeyeyye

nice classsss

content

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nice aport

I think that those tips can help us in real life!

I like to use the “sandwich strategy” to give feedback. Positive things followed by negative things followed by positive things. And in the end, I asked the person to say the conclusions of the process.

Giving and receiving feedback
"We all need people who will give us feedback. That’s how we improve"
Positive feedback: nice.
Negative feedback: very specific and be open.
What is Effective Feedback?

Behaviour, not person.
Be specific. (not to be general)
Describe the impact. (change ur behavior)
Pick the best moment. (not in the wrong time)
Giving feedback

My skating teacher is one of the best at giving feedback, he literally did all of the things that teacher Jess said, I have a lot to learn from him.

🤯 Good key:
Use the sandwich technique, that means start the feedback with something positive, then something negative, and finish with something positive again.

I will add that instead using the word “but” to introduce the negative one, would be better the expression “in addition you could (change, see, review…)”, cause it helps to have a functional perspective from the things you wanna change.

it’s hard to receive feedback, but it’s a great feeling when after to received, you can turn that situation and start to make the changes or the improves to your job, so the person who gives you the feedback, usually gonna be your boss, notice your progress.

I’ve tried the sandwich approach many times and it definitely makes the diference 😃

I learnt Sandiwch Approach related to customer service and it’s the best way to deliver bad news in middle of 2 good news, so this method with another insight is very interesting.

Feedback is important in some sceneries, but specially in the job, because it allow to understand what things are you doing well and maybe what do you should to improve. When you are open mind about that advice, you can learn a lot. Obviously, if you are not agree with something or you are sure that it is not true, you can explain it and reject too but in a respectful way.

the sandwich technique (positive+negative+positive comment)

😃

“We need to focus on the behavior, no t the person”

give and receive feedback.
We all need people to give us feedback. This is how we improve.
Positive feedback is very easy to receive and it is easy to give because it makes you feel good.
But negative feedback is much more difficult.
Giving negative feedback must be very specific, and receiving negative feedback means that we must be open because we as humans, when we receive something negative, we do not like it.
effective feedback.
we must focus on the behavior, not the person.
be specific
Describe the impact
you have to choose the right moment to give your opinion
give feedback
time
you have to be close to the situation or maybe shortly after the situation.
body language
contents
Receive feedback
be open and receptive
the first thing we should do is request feedback
because you prepare yourself mentally to receive feedback.
you get an idea of ​​what your leader thinks of you.
shows maturity
don’t take it personally
We all have things we need to improve now that you have received feedback on what to do next. The first thing to do is thank the person who gave you the feedback there, trying to make you a better professional and a better person.
try to keep track of yourself
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Paneles laterales

For me, it’s something new to listen about these subjects and even more in English.

Feedbacks We have two types about this topic:

Positive: Positive feedback is easy to recive, it make you feel nice and wonderful, it apply to giving or receiving
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Negative: Negative feedback is more diffcult because something it could be hurt to that person it apply to receiving and giving this type of feedback, so we need open our mind to recive this type of feedback because some people take it personal or make angry, the main thing here is we usally going to get it and it should be way to get better the next time

What is effective feedback?

Here is my Cornell Note!!

Great advices!

Some cases is better bad feedback

I had never listened about “sandwich approach”, It’s a good way to cause the best impact as possible.

Thanks Mr Harris.

Which one is correct: “don’t take it personal.” or “don’t take it personally.”?

“Don’t take it personally,” is the correct version. The first phrase, “Don’t take it personal” is incorrect grammatically. Personal is an adjective which describes a noun. Personally is an adverb, used to describe an action. In this sentence it is the action of ‘taking’ that is modified and not the person being spoken to.

The dropping of the ‘ly’ from adverbs is a colloquialism. People often say things like, “He did real good” or “He shot quick”. While people do speak this way it is ungrammatical and the practice should not enter your writing, except in dialogue.

The GROW approach is also really good
Goal, reality, options, will

I love using the sandwich technique, the thing is that I know it, so I detect when someone else is using it with me 😄

I think this is the hardest point for every human being: Don’t take it personal!

Receiving feedback

Giving feedback

Two types of feedback

I’m very calm when I receive feedback, but it’s so hard for me to give it 😦.

Sandwich approach is wonderful!

Giving feedback

1. Time, it must be right after or soon to the events.
2. Body language, especially the voice.
3. Content use the sandwich approach. Begin with positive, then negative and finish positive.
4. Support, how can I help you? Continuous to work with de person.

Receiving feedback.

1. Ask for feedback: mentally prepare yourself to receive feedback, you get an idea about what your leaders think about you and that shows maturity, and that you want to grow.
2. Focus on the message: listen to the feedback and be sure you understand the message.
3. Don’t take it personal: it doesn’t mean you are bad.
4. What to do next? Tank for the feedback and try to follow up your goal to be better.

The One by One technique or Face to Face technique.
You won’t give feedback in a group, you have to do it alone with the other person. Take your time and give feedback.

<Here is my overview about this topic>

Receiving positive feedback was very hard for me a time ago. I felt like what they were saying was nice for my ego but don’t really in bodied that experience. Now it’s easier.
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Great class!

We all need people who will give us feedback. That’s how we improve - Bill Gates

There are 2 types of feedback

• Positive
• Negative

We have to be open to receive negative feedback

What is effective feedback?

1. Behaviour, not person
2. Be specific
3. Describe the impact
4. Pick the best moment

Giving Feedback

• Time: You have to give feedback at the just moment
• Body language: give feedback with the best way
• Content: Use the sandwich technique: give positive - negative - positive
• Support: How can I help you? Not only give feedback, you can help to improve.

Receiving Feedback

• Ask for feedback: ask to your leader or your friend or anything
• Focus on the message! Listen to the feedback, be sure you understand the message
• Don’t take it personal
• What to do next: Thank for the feedback, follow up

the sandwich technique is so great and subtle, it can save us a lot of misunderstandings

feedback isn’t an attack must be critical, not biased.

The sandwich technic is new for me I’ll apply it, I think is helpful to give feedback, many people don’t know how to give feedback and scare to the other person 🤔

Sandwich technique, very good tip 3:00

Dont shut off receiving feedback

In personal life and at Work it’s very important to know how to give and receive feedback acknowledging to be empathic to other people and in the case to receive feedback be modest and don/t take it personally in the case is negative