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Giving and receiving feedback

13/28
Recursos

Aprender a dar y recibir feedback es una de las partes m谩s importantes en todo trabajo. Ya sea positivo o negativo, debes estar preparado o preparada para que estos comentarios sean productivos.

Feedback efectivo

La retroalimentaci贸n no es toda igual, pueden no ser constructiva para la persona que lo recibe. Veamos las pautas para un buen feedback.

Advice Description
Behaviour, not person. Put the feedback鈥檚 focus on the behavior or the situation. Don鈥檛 in the person or his personality.
Be specific. The feedback won鈥檛 effective if it鈥檚 general. Be specific with the situation about what you want them to do.
Describe the impact. If the people don鈥檛 change their behavior or continue with the same behavior, what would happen? what would be the impact on their work?
Pick the best moment. If you pick the wrong moment, maybe the person shut off or they鈥檙e angry.

Dar feedback

Para darle feedback a otra persona correctamente tienes que estar preparado, no es una tarea que se deba realizar de manera indiferente.

Advice Description
Time Give feedback close to the situation. Don鈥檛 wait weeks or months to give it.
Body language Take care of your body language and tone of voice. It won鈥檛 be effective because the other person will feel like you鈥檙e attacking.
Content Prepare the content of your feedback. It鈥檚 a good idea to start with positive feedback, later negative feedback, and finally another positive feedback again.
Support *You can鈥檛 give feedback and leave. You need support from other people and help them with the situation or behavior. Continue to work with him. *

Recibir feedback

Recibir feedback es a煤n m谩s dif铆cil, porque debes estar preparado o preparada mentalmente y no podr谩s controlar c贸mo lo har谩 la otra persona, pero si podr谩s recibirlo de forma distinta.

Advice Description
Ask for feedback You need to ask your leader for feedback. Get ready to receive it and you can understand what thinks your leader about you and improve it.
Focus on the message Listen to the message and be sure you understand it. If you didn鈥檛 understand the feedback, ask a question about it.
Don鈥檛 take it personal Think that the feedback is to make you better and to make the company. It鈥檚 not about you as a person.
What to do next? Later to receive feedback, say thanks, and try to make yourself a better professional and a better person.

驴Tienes alg煤n otro consejo para dar o recibir feedback efectivo?


Contribuci贸n creada por: Kevin Fiorentino.

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Giving and receiving feedback
"We all need people who will give us feedback. That鈥檚 how we improve"
Positive feedback: nice.
Negative feedback: very specific and be open.
What is Effective Feedback?

  1. Behaviour, not person.
  2. Be specific. (not to be general)
  3. Describe the impact. (change ur behavior)
  4. Pick the best moment. (not in the wrong time)
    Giving feedback
    Time鈥 close to the situation鈥
    Body language鈥 u need to be open, relax tone and not imposing
    Content鈥 use the 麓sandwich approach麓 [something positive > something negative > something positive]=[I like, but I don鈥檛 like, but I like [again]]
    Support鈥 we can do this together.
    Receiving feedback is more difficult to give it.
    Come on! Ask for feedback.
    Focus on the message!
  • Listen to the feedback
  • Be sure you understand the message
  • What u need to do to move forward鈥
    Don鈥檛 take it personal!
    What to do next:
    Thank for the feedback!
    Follow up!

Changing something takes time, the importance to give the feedback as soon as possible.

鈥淪andwich approach鈥, it is a nice one and well noted.

It is more like the burger technique鈥 nor the sandwich one jeje


Dont take it personally!

I like to use the 鈥渟andwich strategy鈥 to give feedback. Positive things followed by negative things followed by positive things. And in the end, I asked the person to say the conclusions of the process.

It麓s very important that we know the best ways to give and receive feedback.

Positive feedback it鈥檚 easy to give and easy to receive, but negative feedback it鈥檚 a lot more difficult.

To give negative feedback you need to be very specific, and to receive it you need to be open minded.

As humans we don鈥檛 like to receive feedback if it鈥檚 negative, we try to shut, or be defensive.

What is Effective Feedback?

  1. Behaviour, not the person.
  2. Be specific.
  3. Describe the impact.
  4. Pick the best moment.

Giving feedback

  • Time: It has to be soon after the situation, maybe not right after, depending on the situation, but it has to be soon, so you can keep your ideas fresh and you can talk about it.
  • Body Language: Think about your tone, your body language. You need to be open , calm, your tone of voice must be relaxed. Not being imposive or angry.
  • Content: Use the sandwich technique: Something positive, something negative and something positive.
  • Support: How can I help you, How can we get to this together. Follow up, continue to supoort them troughout the process, changing something takes time.

Receiving Feedback

  • Ask for Feedback: Ask people for feedback, you mentally prepare for receiving feedback. You get an idea of what your lider thinks about you, where do you have to improve. It shows maturity, it shows that you are open for growing and working the specific things you are not doing right.
  • Focus on the message: Listen actively to the feedback and focus on what they are trying to let you know, if you don鈥檛 understand is important to ask questions, it鈥檚 very important that you know where you need to go.
  • Don鈥檛 take it personal: This feedback is to make you better and to make the company better, but it鈥檚 not about you as a person, it doesn鈥檛 mean you are bad, it just means that there are some things you can work on, All of us have to work in something specific to improve and to get better.
  • What to do next: Thank the person for their feedback, try to follow up for yourself, try to improve and then ask if you are actually getting better. You will have an idea of how you are progressing.

good

I like to use the 鈥渟andwich strategy鈥 to give feedback. Positive things followed by negative things followed by positive things. And in the end, I asked the person to say the conclusions of the process.

thank you

yea
excelente

great

馃槉

many times they will give good or bad feedback, we must take both and in the best way, because it helps us to see, that only good and that we can improve or already in what we failed and how we can improve and correct them to be better

Giving and receiving feedback. We only people who鈥檒l give us feedback that鈥檚 how we improve (Bill Gates).

  • There are two types of feedback: positive and negative.

    1. POSITIVE FEEDBACK: It鈥檚 very easy receiving it and it鈥檚 easy to give.

    2. NEGATIVE FEEDBACK: it is a lot more difficult. Giving negative feedback, needs to be very specific, and receiving negative feedback means we need to be open (don鈥檛 try to shut off, be defensive or get angry and).

  • What is effective feedback?

    1. The behavior not the person: we need to focus on the behavior not the person. It鈥檚 not personal.
    2. Be specific: If you are too general about your feedback, it is not effective and helpful.
    3. Describe the impact: how this behavior impacts within their work or towards the clients.
    4. Pick the best moment: you have to pick the right moment to give feedback and that鈥檚 key.
  • Giving feedback:

    1. Time : Timing is everything when you give feedback. It should be soon so everything is fresh in your memory and you can talk about it.
    2. Body language: so think about your tone of voice and your body language. You need to be open. Calm. The tone of voice must be relaxed.
    3. Content: Think about the sandwich technique. Do you know what the sandwich technique is? It means that your speech begins with.
      something positive, it continues with something negative and it ends with something positive.
    4. Support: You need to support them. You can鈥檛 just give them feedback and leave. You need to support them. Say okay, how can I help you? How can we get to this together? How can we do this together? You also have follow-up because changing something takes time.
  • Receiving feedback:
    It is more difficult than giving feedback because it鈥檚 hard, it hurts to receive feedback.

    1. Ask for feedback: that will help you in three main areas. The first area is because you mentally prepare yourself to get feedback . The second reason is if you get an idea of what your leader thinks about you.
      You get an idea of where you need to improve. And the third one is it shows maturity, it shows that you are open to feedback and you want to grow.
    2. Focus on the message: You really need to listen actively to the feedback and focus on what they鈥檙e trying to convey. If you don鈥檛 understand something, ask questions.
    3. Don鈥檛 take it personally: this feedback is to make you better and to make the company better. But it鈥檚 not about you as a person.
  • Now that you鈥檝e received feedback what to do next:

  1. So the first thing you should do is thank the person that gave you the feedback.

  2. Try to follow up on yourself. You ask the leader. Did I give better in the thing that you talk to me about ?

ok

otot

okkeyeyye

nice classsss

content

okey

nice aport

I think that those tips can help us in real life!

馃憤

I like to use the 鈥渟andwich strategy鈥 to give feedback. Positive things followed by negative things followed by positive things. And in the end, I asked the person to say the conclusions of the process.

Giving and receiving feedback
"We all need people who will give us feedback. That鈥檚 how we improve"
Positive feedback: nice.
Negative feedback: very specific and be open.
What is Effective Feedback?

Behaviour, not person.
Be specific. (not to be general)
Describe the impact. (change ur behavior)
Pick the best moment. (not in the wrong time)
Giving feedback

My skating teacher is one of the best at giving feedback, he literally did all of the things that teacher Jess said, I have a lot to learn from him.

馃く Good key:
Use the sandwich technique, that means start the feedback with something positive, then something negative, and finish with something positive again.

I will add that instead using the word 鈥渂ut鈥 to introduce the negative one, would be better the expression 鈥渋n addition you could (change, see, review鈥)鈥, cause it helps to have a functional perspective from the things you wanna change.

it鈥檚 hard to receive feedback, but it鈥檚 a great feeling when after to received, you can turn that situation and start to make the changes or the improves to your job, so the person who gives you the feedback, usually gonna be your boss, notice your progress.

I鈥檝e tried the sandwich approach many times and it definitely makes the diference 馃槂

I learnt Sandiwch Approach related to customer service and it鈥檚 the best way to deliver bad news in middle of 2 good news, so this method with another insight is very interesting.

Feedback is important in some sceneries, but specially in the job, because it allow to understand what things are you doing well and maybe what do you should to improve. When you are open mind about that advice, you can learn a lot. Obviously, if you are not agree with something or you are sure that it is not true, you can explain it and reject too but in a respectful way.

the sandwich technique (positive+negative+positive comment)

馃槂

鈥淲e need to focus on the behavior, no t the person鈥

give and receive feedback.
We all need people to give us feedback. This is how we improve.
Positive feedback is very easy to receive and it is easy to give because it makes you feel good.
But negative feedback is much more difficult.
Giving negative feedback must be very specific, and receiving negative feedback means that we must be open because we as humans, when we receive something negative, we do not like it.
effective feedback.
we must focus on the behavior, not the person.
be specific
Describe the impact
you have to choose the right moment to give your opinion
give feedback
time
you have to be close to the situation or maybe shortly after the situation.
body language
contents
Receive feedback
be open and receptive
the first thing we should do is request feedback
because you prepare yourself mentally to receive feedback.
you get an idea of 鈥嬧媤hat your leader thinks of you.
shows maturity
don鈥檛 take it personally
We all have things we need to improve now that you have received feedback on what to do next. The first thing to do is thank the person who gave you the feedback there, trying to make you a better professional and a better person.
try to keep track of yourself
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For me, it鈥檚 something new to listen about these subjects and even more in English.

Feedbacks We have two types about this topic:

Positive: Positive feedback is easy to recive, it make you feel nice and wonderful, it apply to giving or receiving
|
Negative: Negative feedback is more diffcult because something it could be hurt to that person it apply to receiving and giving this type of feedback, so we need open our mind to recive this type of feedback because some people take it personal or make angry, the main thing here is we usally going to get it and it should be way to get better the next time

What is effective feedback?

Here is my Cornell Note!!

Great advices!

Some cases is better bad feedback

I had never listened about 鈥渟andwich approach鈥, It鈥檚 a good way to cause the best impact as possible.

Thanks Mr Harris.

excelente

Which one is correct: 鈥渄on鈥檛 take it personal.鈥 or 鈥渄on鈥檛 take it personally.鈥?

鈥淒on鈥檛 take it personally,鈥 is the correct version. The first phrase, 鈥淒on鈥檛 take it personal鈥 is incorrect grammatically. Personal is an adjective which describes a noun. Personally is an adverb, used to describe an action. In this sentence it is the action of 鈥榯aking鈥 that is modified and not the person being spoken to.

The dropping of the 鈥榣y鈥 from adverbs is a colloquialism. People often say things like, 鈥淗e did real good鈥 or 鈥淗e shot quick鈥. While people do speak this way it is ungrammatical and the practice should not enter your writing, except in dialogue.

Its always good to have something to hang on to, this tips are very usefull in bad times. Thank you

The GROW approach is also really good
Goal, reality, options, will

I love using the sandwich technique, the thing is that I know it, so I detect when someone else is using it with me 馃槃

I think this is the hardest point for every human being: Don鈥檛 take it personal!

Receiving feedback

Giving feedback

Two types of feedback

I鈥檓 very calm when I receive feedback, but it鈥檚 so hard for me to give it 馃槮.

Sandwich approach is wonderful!

Giving feedback

  1. Time, it must be right after or soon to the events.
  2. Body language, especially the voice.
  3. Content use the sandwich approach. Begin with positive, then negative and finish positive.
  4. Support, how can I help you? Continuous to work with de person.

Receiving feedback.

  1. Ask for feedback: mentally prepare yourself to receive feedback, you get an idea about what your leaders think about you and that shows maturity, and that you want to grow.
  2. Focus on the message: listen to the feedback and be sure you understand the message.
  3. Don鈥檛 take it personal: it doesn鈥檛 mean you are bad.
  4. What to do next? Tank for the feedback and try to follow up your goal to be better.

The One by One technique or Face to Face technique.
You won鈥檛 give feedback in a group, you have to do it alone with the other person. Take your time and give feedback.

<Here is my overview about this topic>

Receiving positive feedback was very hard for me a time ago. I felt like what they were saying was nice for my ego but don鈥檛 really in bodied that experience. Now it鈥檚 easier.
.
Great class!

<h3>Giving and receiving feedback</h3>

We all need people who will give us feedback. That鈥檚 how we improve - Bill Gates

There are 2 types of feedback

  • Positive
  • Negative

We have to be open to receive negative feedback

What is effective feedback?

  1. Behaviour, not person
  2. Be specific
  3. Describe the impact
  4. Pick the best moment

Giving Feedback

  • Time: You have to give feedback at the just moment
  • Body language: give feedback with the best way
  • Content: Use the sandwich technique: give positive - negative - positive
  • Support: How can I help you? Not only give feedback, you can help to improve.

Receiving Feedback

  • Ask for feedback: ask to your leader or your friend or anything
  • Focus on the message! Listen to the feedback, be sure you understand the message
  • Don鈥檛 take it personal
  • What to do next: Thank for the feedback, follow up

the sandwich technique is so great and subtle, it can save us a lot of misunderstandings

feedback isn鈥檛 an attack must be critical, not biased.

The sandwich technic is new for me I鈥檒l apply it, I think is helpful to give feedback, many people don鈥檛 know how to give feedback and scare to the other person 馃

Sandwich technique, very good tip 3:00

Dont shut off receiving feedback

In personal life and at Work it鈥檚 very important to know how to give and receive feedback acknowledging to be empathic to other people and in the case to receive feedback be modest and don/t take it personally in the case is negative