Tensiones y disciplina

How does planning influence stress management?

Managing people is a dynamic challenge ranging from recruitment to motivation. However, a crucial element that is often overlooked is the influence of planning on the emergence of tensions in the team. Lack of clear planning can be a major obstacle, as the absence of communication and a defined vision can lead to confusion and lack of coordination between areas. This often leads to duplicated efforts and the neglect of key objectives, which inevitably increases tensions.

In addition, the absence of a well-defined organizational culture can disorient the team. The company's values, principles and direction should be clearly communicated and assimilated by all. This clarity helps not only to prevent tensions, but also to build a more harmonious and productive work environment.

Is it possible to avoid or mitigate tensions in teams?

Although tensions and challenges are inevitable in any organization, there are effective ways to mitigate them and prevent them from becoming a chronic problem. One of the key principles is to keep solutions simple and straightforward. It is essential not to maximize problems and to focus on understanding the roots of the conflict in order to address it properly.

Clearly identifying the conflict is another crucial step. Is the conflict between managers? Is it a question of results or lack of objectives? Fully understanding the problem establishes a solid foundation for the right solution. Assessing the situation in detail allows informed decisions to be made that must be communicated clearly and decisively with no room for ambiguity.

Finally, constant evaluation of the decisions made is vital to ensure that they are effectively solving the problem. If they do not, it is advisable to reassess and adjust based on the initial steps.

What is a practical approach to addressing tensions between teams, as in the case of Superboletos?

Let's take a common conflict scenario as an example: at Superboletos, the marketing and sales teams face tensions due to unmet sales closing goals. Marketing blames sales for not following up with customers, while sales criticizes the quality of marketing's leads. This situation creates friction that reflects on both managers and internal teams.

A practical approach to managing this conflict focuses on two principles:

1. Objectivity: analyze the available data that both teams generate on a weekly basis through their tracking reports. Clearly identify where the problem lies and which of the leaders should intensify their efforts to rectify the situation.

2. Strengthening teamwork: It is essential to motivate both teams to work together, emphasizing that success is only achieved if both areas work closely together. This not only resolves the current conflict, but also establishes a foundation for long-term sustainable collaboration.

Through these key steps and by considering real examples such as Superboletos, tensions can be effectively managed in any organization, thus strengthening working together towards common goals.