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Negotiating in English - Part 2

18/21
Recursos

¿Cómo manejar situaciones difíciles en una negociación?

Las negociaciones son un arte que va más allá de expresar posiciones o establecer condiciones. Existen momentos de tensión donde las partes pueden encontrarse en desacuerdos importantes o "sticking points", aquellos puntos que parecen inamovibles y que impiden avanzar. Aquí es esencial ser directo en tu lenguaje. Frases como "We won't be able to offer you lower price" muestran claridad y determinación. De igual modo, afirma tus límites con expresiones como "We are not willing to absorb those costs".

¿Por qué es importante mostrar desacuerdo?

En muchas negociaciones, la habilidad para mostrar desacuerdo educadamente es fundamental. Puedes manifestar tu disconformidad con frases como "I'll come right out and say that's not going to work for us". Al emplear términos rotundos, dejas clara tu postura sin necesidad de confrontaciones directas. Además, mantener la calma es esencial para evitar el escalar situaciones. Proponer un descanso breve con frases como "Shall we take a five minute break?" puede ser clave para aliviar tensiones y reorganizar ideas.

¿Cómo proponer alternativas efectivas?

Llegar a un punto muerto en una negociación no significa el fin, sino una oportunidad para ser creativo y proponer nuevas opciones. Frases como "I have a proposal which I hope is beneficial for all" invitan al diálogo abierto. Estimula la participación de la otra parte solicitando sus ideas con preguntas abiertas ("What's your idea?"). Alentar un intercambio fluido de alternativas puede transformar un conflicto en una oportunidad para todos.

¿Qué frases son útiles para avanzar?

  • "Here’s my solution..."
  • "I'll make another offer..."
  • "What would you suggest?"

Estas frases abren las puertas a nuevas posibilidades, fomentando un ambiente colaborativo donde cada parte se siente involucrada en la búsqueda de soluciones.

¿Cómo consolidar un acuerdo y supervisar futuros pasos?

Una vez que se alcanza un acuerdo, es crucial resumir y documentar los términos discutidos. Utilizar expresiones como "Let’s go through the main points" asegura que nada se pase por alto. Introducir nuevos temas con "Regarding..." permite gestionar otras áreas de interés que requieran atención más adelante.

¿Cómo garantizar que los acuerdos sean claros?

  • Poner por escrito: "We will put this in writing."
  • Proveer acuerdos provisionales: "We will send you a provisional agreement."
  • Preparar contratos: Entender el uso de "drawn up" refuerza la acción de crear documentación formal.

A medida que progresses en tus habilidades de negociación, recuerda que el aprendizaje constante y la práctica son vitales. ¿Tienes algún consejo que compartir sobre negociaciones en los negocios? Comparte tus experiencias en los comentarios y descubre cómo otros han superado desafíos similares. ¡Sigamos aprendiendo juntos!

Aportes 11

Preguntas 1

Ordenar por:

¿Quieres ver más aportes, preguntas y respuestas de la comunidad?

  • Regarding = Respecto a / en relación a.
  • Still need to settle = Todavía necesitamos establecer.
  • There’s also the matter = También está el asunto
    .
  • We’ll put this in writing.
  • We’ll send you a provisional agreement.
  • We can work on getting a contract drawn up.
  • Drawn up = to write a contract or a legal document.
I don’t have experience related to business negotiations, but I’ve seen people negotiating and I’ve been able to notice that they have a polite attitude, they speak formally, they are always calm and look for a middle point, beneficial for both parties.

Resolving disagreements

When you are at an impasse, make new suggestions to move forward

  • I have a proposal…
  • Here’s my solution…
  • I’ll make another offer…

Ask to other side to suggest their ideas

  • What’s your idea?
  • What would you suggest?

React to other side’s ideas. If you agree, say:

  • That’s a good offer
  • I think this should be feasible.

Feasible =possible and practical

You’ve come to an agreement What’s next?

Use “regarding” to introduce a new idea:

  • Regarding the pricing…
  • Regarding the timetable let’s discuss this

To mention something you want to talk about later:

  • We still need to settle the exact details of …
  • There’s also the mater of…

To agree on next step:

  • We’ll put this in writing
  • We’ll send you a provisional agreement
  • We can work on getting a contact draw up.

draw up = to write

Only used in the context of contracts and other legal documents.

To summarize

  • Let’s go through the main points
  • Regarding delivery…
In my experience, I know many people with strong negotiation skills. The best advice I can give is to make the other person feel special, listen carefully with a positive attitude, and take notes to provide recommendations or tips.
### **Dealing with difficult situations in negotiations** Negotiations are not always smooth. Sometimes, you hit a **sticking point**, which is an obstacle that prevents progress. To handle this, it's important to be direct and clear: * **Examples of direct language**: * “We won’t be able to offer you the lower price.” * “We can’t offer our best prices without a regular commitment.” * “We are not willing to absorb those costs.” When you disagree, be polite but firm: * **Examples of showing disagreement**: * “That’s not going to work for us.” * “There’s no way around this.” * “I’m sorry, but I have to draw a line here.” Staying calm is essential. If things get tense, consider taking a break: * **Example**: * “Shall we take a five-minute break?” ### **Moving forward after an impasse** Taking a break can help resolve disagreements. After the break, try suggesting new ideas: * **Examples of proposing new solutions**: * “I have a proposal that might work for everyone.” * “Here’s my solution.” * “I’ll make another offer.” Encourage the other person to share their thoughts: * **Examples of open-ended questions**: * “What’s your idea?” * “What would you suggest?” When you agree with a proposal, use positive language: * **Examples**: * “That’s a good offer.” * “I think that should be feasible.” (Feasible means something is possible or practical.) ### **Summarizing and agreeing on next steps** Once you’ve reached an agreement, it’s time to: 1. **Summarize key points**: * “Let’s go through the main points.” * “Also, regarding delivery…” 2. **Introduce new points to discuss later**: * “We still need to settle the exact details of styles, sizes, and colors.” * “There’s also the matter of…” 3. **Agree on next steps**: * “We’ll put this in writing.” * “We’ll send you a provisional agreement.”
1. **Preparation is Key**: Understand your goals, the other party's needs, and the market conditions. Research thoroughly to anticipate questions and objections. 2. **Build Rapport**: Establish a positive relationship with the other party. Small talk can create a more comfortable atmosphere and foster trust. 3. **Listen Actively**: Pay close attention to what the other party says. This not only shows respect but also helps you understand their perspective and needs. 4. **Be Clear and Concise**: Communicate your points clearly. Avoid jargon and ensure that your proposals are straightforward and easy to understand. 5. **Stay Flexible**: Be open to alternatives and ready to adapt your approach as the negotiation progresses. This can lead to creative solutions that satisfy both parties. 6. **Know Your Limits**: Have a clear understanding of your bottom line. Know when to walk away if the terms do not meet your requirements. 7. **Use Silence Effectively**: Don’t rush to fill silences. Pausing can create pressure and prompt the other party to reveal more information. 8. **Follow Up**: After reaching an agreement, summarize the key points and follow up in writing to ensure clarity and prevent misunderstandings. Implementing these strategies can enhance your negotiation skills and lead to more successful outcomes.
When negotiating your salary or your payment, is recommended avoid be the first on settle an amount, because if you deliver the first proposal, can be lower that the amount that the other side was able to give.
Tips related negotiations: Answers and suggestions: -Do you have a target price? -How do you propose that we can make this work? -Are you thinking about in .... -If you can send me the competition pricing maybe I can make you a better offer. etc,

I saw some negotiations and I can say that being polite, flexible and understanding the business can will help to get a good negotiate.

Something that can help in a business negotiation is knowing all the strong and debilities points from the other party to adapt our objectives in the right way.

I think that something that could help during business negotiations is if it’s possible, do the negotiation between short groups of people if many things have to be taken into account.