Writing professionally

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Recursos

La comunicación escrita ha cambiado mucho a lo largo de la última década. Hoy en día, nos comunicamos a través de aplicaciones de mensajería como WhatsApp, Telegram, Microsoft Teams, Discord o Slack. Saber utilizar estas aplicaciones para comunicarnos de forma profesional es clave para desenvolvernos en entornos laborales.

Escritura profesional de mensajes

Slack es una de las aplicaciones de mensajería más utilizadas en el mundo para comunicación interna en una empresa. Cuando ingresas a trabajar a cualquier startup, seguro te darán acceso a sus canales de Slack o de una aplicación similar para que puedas comunicarte con el equipo al que perteneces o con toda la empresa en general.

Una serie de pautas que puedes seguir para comunicarse efectivamente a través de este tipo de aplicaciones de mensajería, sacarles el máximo provecho y comunicarte correctamente:

Being a valued team member
Learning from others
Improving your chances of career progression
Building your personal brand

Aplicaciones de mensajería vs. correos electrónicos

La comunicación escrita a través de aplicaciones de mensajería es muy distinta a comunicarte utilizando correos electrónicos. Comprender las diferencias y saber cuándo y cómo utilizar cada vía de comunicación te será muy importante:

No need to be over formal
Short and sweet is the way forward
Only tag people that are relevant

El contenido que redactes en tus mensajes debe ser claro y que aporte valor a quienes vayan a leerlos. Asegúrate de escribir mensajes siguiendo algunas pautas que te ayudarán a comunicarte correctamente:

Be direct and succinct
Use bullet points or numbers for additional information
Make your message easily scannable**
Use emojis when necessary

Veamos un ejemplo de mensajes claros, director y concisos en su contenido:

Direct and succinct message

Son muy fáciles y rápidos de leer para cualqueir lector.

Por otro lado, también puedes redactar mensajes más extensos como una minuta de una reunión o mensajes a modo de newsletter:

Longer message

Ambos tipos de mensajes son buenas maneras de comunicarte. Lo importante es comprender la diferencia sobre cuándo utilizar cada modelo de escritura.

Consejos útiles para escribir en aplicaciones de mensajería

Antes de enviar tus mensajes y comunicarte con otras personas a través de aplicaciones como Slack o Discord, considera algunos tips que te permitirán mejorar tu comunicación y no caer en malos entendidos:

Always proofread before sending
Write in simple language
Quality is more important than quantity
Remember the cultural angle, because everybody comes from different backgrounds
Everything you do in social media is visible and impact in your personal brand

Conclusión

A lo largo de tu carrera profesional, utilizarás aplicaciones de mensajería para comunicarte, y mucho. Comprende las claves de su correcta utilización para comunicarte efectivamente por escrito. Practica analizando cómo has redactado tus últimos mensajes o cómo lo harías.

Contribución creada por: Kevin Fiorentino (Platzi Contributor).

Aportes 19

Preguntas 1

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Santiago Tellez Hernandez

hace 2 años

Morning everyone ☺️, hope you’re doing great!

This week the main points that we learned about writing were:

Your writing skill can help you to improve at the same time your speaking skill.
There are networks such as LinkedIn to practice your writing and to share with others topics you love.
You can share your ideas using semi-formal language, remember is like storytelling.
You need to have a structure for the post or article you want to share.
For emails, you need to be polite, direct, and use the recommended structure: Subject, salutation, main body, and closing.

Luis Francisco Montero

hace 2 años

Writing professionally
The keys of the effective communication:

Being a valued team member.
Learning from others.
Improving your chances of career progression.
Building your personal brand.
.
Be understood:
Be direct and succinct.
Use bullet points or numbers for additional information.
Make your message easily scannable.
use emojis when necessary.
.
Always proofread before sending.
Write in simple language.
Quality is more important than quantity.
Remember the cultural angle, because everybode comes from different backgrounds.
Every thing you do in social media is visible and impact in your personal brand.

Julián Darío Cadena Suárez

hace 2 años

🏅 Brief summary of what I learned this week 💨

Difference between slow and fast speech
Assimilation
Elision
Ellipsis
Foreign words in English
How to write in professional networks and social media.

Gabriel Obregón

hace 5 meses

### **Evolution of professional communication** In this class, we’ll explore how professional communication has evolved over the past 20–30 years and focus on effective communication on **professional messaging apps**, specifically **Slack**. ### **A brief look at communication evolution** * **Past**: Rotary and push-button telephones * **Transition**: Skype and Zoom * **Present**: Platforms like **Slack** and **Microsoft Teams** With the rise of remote work, using messaging apps effectively has become essential. At Platzi, where Slack is used daily, mastering this skill is crucial. ### **What does effective communication on Slack mean?** * **Open platform**: Everything you write can be seen, replied to, or shared by others. * **Etiquette is key**: How you communicate reflects your professionalism and impacts your career growth. **Key points**: * Learn from others. * Build strong communication skills to improve your professional standing. ### **Basics of effective Slack communication** 1. **Keep it informal but professional**: * Avoid overly formal greetings like in emails. * Example: Instead of “Hey, how’s it going?” use direct statements like, *“What’s the update?”* 2. **Tag wisely**: * Don’t use @channel or @here unless necessary. * Tag only those relevant to the conversation. ### **Tips for effective messaging on Slack** 1. **Be clear and concise**: * Go straight to the point. Avoid long stories and unnecessary details. 2. **Use structure for clarity**: * Use **bullet points** or **numbered lists** for longer messages. * Highlight or underline key details to make scanning easier. 3. **Use emojis thoughtfully**: * Emojis can add emotion but should be used sparingly to complement your message. **Example of a concise message:** * Direct reminder: *“Please post your weekly reflection.”* ### **Proofreading and tone** * **Proofread**: Check your tone and ensure your expressions are clear. * **Simplify**: Use short sentences and simple language. Avoid overly formal or academic wording. * **Quality over quantity**: Longer messages don’t always mean better. Be effective with your words. ### **Cultural considerations** * Understand the backgrounds and time zones of your team members. * Adapt your language to be culturally appropriate. * Remember that your communication on Slack is visible to everyone and shapes your personal brand.

Isaac Marti Ubeda Gonzalez

hace 6 meses

example for slack message: hello nice to meet you i hope you are wonderfull day i write this note in slack because i would like to know how use git hub and use implement with my code htlm i was practice html and css but i dont know how to use git hub Very thank you and great day for all person this is my example

Juan manuel

hace 6 meses

Hey team! 🌟 I wanted to share my updates from last week regarding our ongoing projects: 1. **Research Progress**: I successfully completed the data analysis phase for our study on musicology and OST for terror videogames . The preliminary results are promising and align with our hypotheses. 📊 2. **Literature Review**: I reviewed several key papers, particularly focusing on musicology and OST for terror videogames. This has provided valuable insights that will enhance our theoretical framework. 📚 3. **Collaboration**: I had a productive meeting with Geremy to discuss potential synergies in our research. We identified several areas where we can collaborate effectively. 🤝 4. **Next Steps**: Moving forward, I plan to draft the initial sections of our manuscript and continue refining our methodology. I aim to have a draft ready for feedback by 20 novembres. ✍️ Please let me know if you have any questions or need further details. Looking forward to our continued progress! 🚀 Best, Juan Manuel

Omar Alejandro Martinez Cisneros

hace 9 meses

Hey Team, Quick update for you all: * 🚫 No more pay for the next 12 months. * ⏰ Starting next week, your weekly hours will be increased to 80 hours, including weekends. * 📜 You just signed a contract to work 24/7 for the whole year, so it's illegal to look for another job. See you tomorrow, and the next day, and the next week, and the next month, and the... * OOYS (Owner of Your Soul) 👻

Omar Alejandro Martinez Cisneros

hace 9 meses

Claro, aquí tienes una versión adaptada para Slack: Hey Team, Quick update for you all: * 🚫 No more pay for the next 12 months. * ⏰ Starting next week, your weekly hours will be increased to 80 hours, including weekends. * 📜 You just signed a contract to work 24/7 for the whole year, so it's illegal to look for another job. See you tomorrow, and the next day, and the next week, and the next month, and the... * OOYS (Owner of Your Soul) 👻

Daniel Arteaga

hace un año

Hi team, because of financial monthly closing , please consider the following activities: 1. Upload the expense reports no later than next Monday 4th. 2. Please inform to Finance team about the accruals to be recognized at the month end (expenses or received not invoiced yet). 3. @Qualitymember: Please send us the monthly claim report no later than Tuesday 5th 4. .......

Juan David Oyola

hace un año

🥸This is what I learned last week: * How to use quantifiers. * Why proofreading is really important. * How to write a thread on Twitter

Alvaro Andrés Espitia Varón

hace un año

During last week, I have learned many important aspects of communication skills, such as: · Idioms, idiomatic expressions, phrasal verbs, linking words, among others. · Very useful communications tools on different topics, contexts and daily personal and workplace situations. · By now, I am learning many others important elements that is relevant to get for reaching a better level of my essential skills earlier mentioned.

Sofia Ortiz Trujillo

hace un año

I understood, cultural angle

Jesus David Villamizar Basto

hace 2 años

Slack message:
Great news people, weekly learning report:
So, as you may know, we’re currently taking English writing improvement module given by our dear teacher @Ravee.

Here’s what we have learnt so far:

Importance of improving our writing skills and how to do it 😃
Writing effective emails being professional

Hope you are updated with the suggestions and explanations that we saw and please stay in touch with further messages. Reply on the comments how you feel taking this course 😄