Bienvenida
¿Qué aprenderás?
Introducción
Introducción a las interfaces de voz (VUI)
Tu rol cómo diseñador de conversaciones
Oportunidades
Retos
Retos tecnológicos
Accesibilidad e interfaces de voz
Entendimiento de la conversación humana
Tecnología detrás de las interfaces de voz
Principios de diseño
Descubre y define
¿Cómo defino si la interfaz de voz es el camino adecuado?
Entendimiento de los usuarios
Identificación de los casos de uso clave
Crea una persona para el sistema de voz
Diseño de Interfaz de Voz
Buenas prácticas al escribir los diálogos
Manejo de los errores
Crea los primeros diálogos de la experiencia
Evalúa el primer diálogo
Crea un primer flujo de la conversación
Prototipa y evalúa
Prototipo rápido de la experiencia (Mago de OZ)
Evalúa el prototipo con el usuario
Interfaces multimodal
Interfaces multimodal
Construye y lanza
¿Qué pasa después?
Cierre
El futuro de las interfaces de voz
Cierre
Template para armar tu caso de estudio
Autoevaluación del Curso de Diseño de Interfaces de Voz
Live Class
Live Class - Diseña interfaces de voz
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Evaluating dialogue is an essential part of the script creation process, and Table Reading is a highly effective technique for doing so. This dynamic allows you to evaluate and refine conversations, seeking a more natural, clear and effective dialogue. Introducing this evaluation into script development ensures a better experience for the end user, which can ultimately have a positive impact on user interaction and satisfaction.
During the evaluation process with Table Reading, several key aspects of the dialogue are analyzed. The idea is to focus on elements such as:
Evaluating these elements helps not only to improve dialogs, but also to ensure a better user experience.
To better understand the evaluation process, a live Table Reading can be performed. In the case presented, a user representing the target user profile is invited to participate in a dialog session.
This dialogue simulates a guided interaction and assesses the flow and clarity of the conversation.
At the end of the dialogue simulation, collect feedback on the experience:
Once feedback has been obtained, it is recommended that additional testing be done with:
This step ensures that the improvements made are relevant and effective for all types of users.
We invite all those interested in scripting and user experience development to continue to explore and improve their skills in dialog evaluation, as it is a powerful tool for creating richer and more satisfying interactions.
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