Hey, it’s missing the PDF with the list of possible questions. BTW, what an excellent course! 😃
Usa tu inglés en una entrevista de trabajo
Redacción de un Elevator Pitch Profesional
¿Qué necesitas para tu entrevista de trabajo en inglés?
Cómo optimizar tu perfil de LinkedIn para el éxito laboral
Redacción de Curriculum Vitae Profesional
Redacción de Descripciones Efectivas para Entrevistas Laborales
Vocabulario para Entrevistas de Trabajo en Inglés
Tipos de entrevistas
Consejos prácticos para entrevistas laborales online y presenciales
Técnicas para Entrevistas en Línea: Claves y Consejos Prácticos
Estrategias para Entrevistas Técnicas en Programación
Consejos para Entrevistas de Trabajo en Inglés
Tips para entrevistas técnicas online en inglés
Quiz: Tipos de entrevistas
Respondiendo preguntas comunes en entrevistas en inglés
Preguntas Comunes en Entrevistas: Respuestas Efectivas con Método STAR
Habilidades de Comunicación Efectiva en el Trabajo
Conceptos Básicos de Comunicación en Entrevistas Laborales
Habilidades Blandas para Entrevistas de Trabajo en Inglés
Preguntas Comunes en Entrevistas de Trabajo
Elaboración del Pitch Profesional: Fortalezas y Metas
Técnicas de Entrevista Laboral: Respuestas Eficaces y Persuasivas
Quiz: Respondiendo preguntas comunes en entrevistas en inglés
Cómo contestar preguntas desafiantes en inglés
Redacción de correos electrónicos efectivos en el ámbito laboral
Estrategias de Negociación Salarial en Entrevistas
Preguntas difíciles en entrevistas laborales: estrategias y consejos
Técnicas de Entrevista: Pronunciación y Respuestas Efectivas
Errores Comunes en Entrevistas de Trabajo en Inglés
Preguntas Difíciles en Entrevistas de Trabajo
Quiz: Cómo contestar preguntas desafiantes en inglés
Mejores prácticas y conclusiones
Técnicas para Cerrar una Entrevista Laboral
Errores Comunes en Entrevistas de Trabajo y Cómo Evitarlos
Preguntas clave para el cierre de entrevistas exitoso
Expresiones en Inglés para Seguimiento de Entrevistas Laborales
Quiz: Mejores prácticas y conclusiones
Estás listo o lista para la entrevista
Entrevistas en Inglés: Preguntas Comunes y Mejores Prácticas
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18/30Recursos
¿Cómo responder con éxito a preguntas conductuales y situacionales en entrevistas de trabajo?
Las entrevistas de trabajo suelen ser escenarios desafiantes donde demostramos nuestras habilidades y aptitudes a posibles empleadores. Las preguntas conductuales y situacionales son cada vez más frecuentes en estos entornos. Estas preguntas no solo evalúan tus habilidades técnicas, sino también tus capacidades interpersonales y cómo manejas el estrés. Aquí te guiaremos en cómo abordar estas preguntas utilizando el método STAR y otros consejos valiosos. Prepárate para destacar y garantizar que tu experiencia realmente brille durante la entrevista.
¿Qué es el método STAR y cómo utilizarlo?
El método STAR es una técnica eficaz para estructurar tus respuestas a preguntas conductuales. Este método consiste en:
- S (Situation): Describe una situación específica del pasado laboral que sea relevante para la pregunta.
- T (Task): Explica la tarea o desafío que enfrentaste en esa situación.
- A (Action): Detalla las acciones específicas que tomaste para afrontar la tarea.
- R (Result): Muestra el resultado de tus acciones y si lograron un impacto positivo.
Para maximizar el impacto de tus respuestas:
- Mantén tus ejemplos relevantes para el puesto al que aplicas.
- Prepara ejemplos específicos antes de la entrevista.
- Proporciona un contexto sólido de la situación.
- Resalta tu mejor trabajo y logros.
¿Cómo diferenciar las preguntas conductuales de las situacionales?
Una comprensión clara de estos dos tipos de preguntas puede marcar una gran diferencia en tu desempeño:
- Preguntas conductuales: Se centran en experiencias pasadas y cómo las manejaste. Ejemplo: Describe una vez en la que trabajaste bajo presión.
- Preguntas situacionales: Son hipotéticas y se enfocan en cómo abordarías un problema potencial. Ejemplo: ¿Qué harías si un cliente no está satisfecho con tu servicio?
Al responder preguntas situacionales, te recomendamos incluir:
- Cómo afrontarías el problema.
- Las acciones específicas que tomarías.
- Los beneficios de tu solución para la empresa.
Estas respuestas no solo muestran tus habilidades de resolución de problemas, sino que también evidencian tu capacidad de decisión y estrategia.
¿Cuáles son los consejos clave para abordar estas preguntas?
Responder efectivamente a estas preguntas requiere práctica y un enfoque estratégico:
- Escucha atentamente: Tómate un momento para comprender plenamente la pregunta antes de responder.
- Repite la pregunta: Esto te da tiempo para pensar y formular una respuesta coherente.
- Honestidad ante todo: No inventes historias ni mientas sobre tus experiencias.
Al preparar tus respuestas, considera las habilidades requeridas para el rol y cómo las has aplicado en experiencias similares. Destaca cómo estas habilidades beneficiaron a tus empleadores anteriores y pueden aportar valor a la nueva empresa.
En la sección de recursos de la clase, encontrarás un PDF con ejemplos y una lista de posibles preguntas. Te animamos a seleccionar tres preguntas, preparar tus respuestas y compartirlas en los comentarios. Practicar y planificar de antemano serán tus mejores aliados para brillar en la próxima entrevista. ¡No dejes que la presión te frene, úsala como motor para demostrar tu valía!
Aportes 13
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I completely love the STAR method, because is so well structured and is relatively easy to remember. :3
This course is great¡
Resume
Use STAR Method: A structures manner of responding to be a behavioral - bsaed interview question by discussing the specific situation, task, action, and result of the situation you are describing.
When using this method:
• Keep it relevant
• Have examples ready
• Give proper context
• Show off your work
Situational Questions: Hipothetical questions
Behavioral Questions: Have to do with situation that you have in the past and how you handled it
During the development of my first projects as an engineer the client requirement was new for me, in that case, what I did was, first search on the internet about the equipment they would use inside the substation, how it works to get an idea, after that I ask some of my co-workers about how the client used to prefer the design, if the idea that I had to solve the problem had a good approach or not, and I received different pieces of advice, so I could improve my design and comply the client requirements.
### **How to answer: "Describe a time in which you performed under pressure"**
This is a **behavioral question** that you can answer using the **STAR method**. The STAR method helps you structure your response by focusing on:
* **S** for **Situation**
* **T** for **Task**
* **A** for **Action**
* **R** for **Result**
### **Tips for using the STAR method**
1. **Keep your answer relevant** to the role you’re applying for.
2. **Prepare examples** before the interview.
3. **Provide context** for the situation you are describing.
4. **Highlight your best work** by choosing strong examples that showcase your skills.
### **Behavioral vs. situational questions**
* **Behavioral questions**:
* Focus on **past situations** you have faced and how you handled them.
* Example: "Describe a time when you performed under pressure."
* **Situational questions**:
* **Hypothetical** scenarios that ask how you would handle a certain situation.
* Example: "What would you do if you faced a tight deadline?"
### **Tips for answering situational questions**
1. **Describe your approach** to facing the problem.
2. **Explain the steps** you would take to solve it.
3. **Highlight how your solution benefits the company**.
These questions will showcase your **grammar skills** in English, so practice beforehand. Listen carefully, repeat the question if needed, and think before answering.
### **Key points to remember**
* **Don’t make up stories** or lie—be honest and realistic.
* **Consider the skills needed** for the role and demonstrate how you would apply them.
* Focus on **how your approach benefits the company’s goals**.
These questions demonstrate your **problem-solving skills**, **decision-making abilities**, and your approach to handling challenges.
**If a dissatisfied customer confronted you, what would you do?**
First, I would try to understand with he is no sattisfied by the solution that we have provided, I would try to do my best to be empathic and after he have explained all of the details I would see what can I do to solve the problematic and make him feel listened. If it's a little problem and I can solve it, the I would solve it, but if it's a problem that is out of my hands I would archive a meetup with the client and talk with my manager about it.
**What would you do to make a good impression on a client?**
Be cordial and always listen to him, an active listening is always a possitive factor in the relation with a client and I would also be interested about the problems that he's looking to solve and how can we help him to solve those problems.
**What would you do if you had a heavy workload and had a deadline in a week?**
At first I would manage everything with my calendar and prioritize the correct tasks to be done within the first days, usually the core tasks, after that if there is no space for any task and I have to complete the workload, I would ask for help to any of my co-workers or my manager.
**How would you adapt if there was a big change in your job?**
Most of times I addapt easily, because that's how software is, always changing and most of times u have to master new tech habilities fast, so I don't think that it would be a problem for me.
**If you knew that a client was completely wrong about something that he or she was complaining about, what would you do?**
At first listen to the problem and be empathic, because in this kind of problems u have to understand the client's perspective, such that u can answer precisely to his needs and how the delivered product solves them.
What would you do if you had to collaborate with a coworker that is difficult to work
with?
First, I would initiate a conversation with him or her about the task, making sure to convey that their opinion is not taken personally. I understand that we may have different approaches to solving problems and completing tasks.
Additionally, I would make an effort to comprehend their thoughts and get to know their personality better. This would involve active listening, asking open-ended questions, and seeking common ground to facilitate more effective collaboration.
**Question 1:** What would you do if you had to collaborate with a coworker that is difficult to work with?
**My answer:** If I had to work with a difficult coworker, I would try to understand their perspective and build a good relationship. I would start with small talk to make things more comfortable, then discuss the tasks, our roles, and how we can communicate. If problems continue, I would talk to them respectfully, find the issues, and suggest solutions. My goal would be to work well together and focus on the team’s goals.
**Question 2:** If a dissatisfied customer confronted you, what would you do?
**My answer:** If a customer was unhappy, I would listen carefully to understand their problem and show empathy. I would confirm what I understood and solve the issue if I could. If it needed more steps or help from others, I would explain the process and timeline clearly. I would also follow up to make sure the problem was fixed and that the customer was happy.
**Question 3:** What would you do if you had a heavy workload and had a deadline in a week?
**My answer:** If I had a heavy workload and a deadline, I would prioritize tasks and plan my time carefully to meet the deadline. I would focus on the most important tasks first, using tools like calendars or task lists to stay organized. If I realized that the workload was too much to finish on time, I would communicate early with stakeholders, explaining the complexity and workload. Together, we could agree on a possible adjustment to the timeline if needed. However, I would still do my best to deliver on time and maintain high-quality work.
One of my biggest challenges was working as a junior designer on an English learning app for Colombian schools. The project aimed to support students across 11 grades, with a complex structure of modules and lessons. At the start, I used PowerPoint to prototype key activities, aligning stakeholders and avoiding rework. While the management team provided an Excel tracking system, I enhanced it by adding links to Google Drive files and organizing resources for easy access. I also collaborated with the development team early on to standardize processes and later used the tracking system to assign changes efficiently when client requests arose. This experience taught me the importance of organization, clear communication, and adaptability in complex projects.
When discussing benefits during an interview, think about how your skills can help the company's goals. For example, if the company aims to increase sales, you might say, "I have experience in digital marketing that led to a 20% increase in revenue for my last employer. I can implement similar strategies here to help achieve your sales targets." This shows you understand the company's needs and can contribute effectively.
I was looking the resources and a good way to answer the situational questions is to answer with conditionals
Thank you
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