Cómo hacer las preguntas correctas en el momento correcto

How to inquire masterfully in leadership?

Masterful probing is a crucial competency for any Leader Coach who wants to take dialogue and interpersonal relationships to a new level. It is a skill that, along with effective exposition, will multiply the effectiveness of our conversations, bringing us closer to our desired objectives. But what does masterful inquiry really consist of and how can it be applied in leadership?

What does it mean to inquire with mastery?

Masterful inquiry involves asking timely and relevant questions in every conversation, adapting to the objectives and dynamics of the moment. It is a powerful tool that not only improves listening, but also guides and deepens thought processes. The main objectives of probing include:

• Listen more deeply: obtain high-quality information and verify the effectiveness of our listening.
• Guiding thought processes: Helping others to reformulate or confirm their reasoning.
• Exploring assumptions and beliefs: Identifying the implicit beliefs that guide certain positions.
• Deepen analysis: Search for new meanings and interpretations.

How do questions affect the conversation?

Questions have the power to steer a conversation in a variety of directions, which is particularly useful in a leadership environment. Consider an example: a group of co-workers is repeatedly late for a meeting. The way a question is posed can guide the dialogue toward solutions, sanctions, or understanding causes:

1. From the problem: What can we do to stop people from being unpunctual for meetings? Do they see fit to establish sanctions?
2. From the objective: What can we do to make everyone be on time? Can you think of a change in the schedule?
3. From the causes: What motivates this lack of punctuality, and is it related to the nature of the meetings?

Each approach can trigger different reactions and strategies that will impact both the work environment and team motivation.

What types of questions exist in leadership?

In leadership, knowing and mastering different types of questions enriches interactions and facilitates the flow of information:

• Open-ended questions: they encourage the development of ideas. Examples: How do you base your opinion? What other aspects do you consider important?
• Closed questions: They seek concrete and quick answers. Examples: Do you have any objections and are you willing to make the commitment?
• Verification questions: Verify information and clarify perceptions. Examples: What do you mean when you say that? What does it mean to you to be a good leader?
• In-depth questions: Explore deeper meanings and personal motivations.

These questions help leaders guide conversations strategically, allowing them to both obtain valid data and stimulate critical thinking and reflection.

In short, the art of inquiry not only improves communication, but also strengthens bonds and trust within any team. Leverage these tools in your conversations and watch how they transform your daily interactions!