Vocabulario común de ventas en inglés

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\## Clase 2: Vocabulario común de ventas en inglés \*\*Vocabulario\*\* \- Service portfolio          🔉 /ˈsɝː.vɪs/ /ˌpɔːrtˈfoʊ.li.oʊ/ \- Managed services           🔉 / ˈmæn.ədʒ/ /ˈsɝː.vɪs/ \- Service (Level) agreement  🔉 /ˈsɝː.vɪs/ /aˈɡriː.mənt/ \- Service level commitment   🔉 /ˈsɝː.vɪs/ /kaˈmɪt.mənt/ -> Compromiso \- Service differentiation    🔉 /ˈsɝː.vɪs/ /ˌdɪf.ə.ren.ʃiˈeɪ.ʃən/ \- Value-added services       🔉 /ˈvæl.juː ˌæd.ɪd / /ˈsɝː.vɪs/

### **Key vocabulary for selling machinery** #### **Understanding the term "lease"** * **Lease**: A formal contract between the owner of the machinery and the person or organization that wants to use it. * Example: * Salesperson: "We offer favorable options on a lease if you aren't ready to purchase outright." * Client: "That's perfect. We'd prefer to lease for now to help with our cash flow." * Notice: * **Noun**: In the first sentence, "lease" is used as a noun (the contract). * **Verb**: In the second sentence, "lease" is used as a verb (the action of leasing). #### **Related terms to "lease"** * **Lessor**: The group or person lending the machine. * **Lessee**: The group or person receiving and paying to use the machine. #### **Capacity** * **Capacity**: The maximum workload a machine can handle. * Example: "While running at capacity, it can produce 1,000 units per hour." #### **Service contract** * **Service contract**: An agreement between the buyer and seller covering maintenance and repairs. * Example: "Our service contracts typically last one year." #### **Maintenance** * **Maintenance**: The cleaning, repairs, and part replacements needed to keep machinery working properly. * Example: "Maintenance of our machines is handled by experienced experts." * Pronunciation tip: * It looks like "maintenance" has three syllables, but it’s often pronounced with just two: "maint-nance." #### **Depreciation** * **Depreciation**: The reduction in value of machinery over time due to wear and tear. * Example: "This product is made from durable materials, minimizing its depreciation." #### **Operating costs** * **Operating costs**: The money spent to run and maintain machinery. * Example: "You'll save money over time as our machines have low operating costs." ### **Value-related terms** 1. **Trade-in value**: The credit received when trading in an old product for a new one. * Example: "This model retains its trade-in value even after years of use." 2. **Market value**: The current price or value of a product. * Example: "The market value of this product is around $500." 3. **Resale value**: The amount of money a machine can be sold for after being used. * Example: "Our machines maintain a high resale value even after several years." ### **Vocabulary for selling services** * **Service portfolio**: The collection of services a company offers. * **Managed services**: Outsourcing IT services to a third party. * **Service level agreement (SLA)**: A formal contract outlining the terms of service. * **Service level commitment**: A general promise about the service quality, often used in marketing. * **Service differentiation**: What sets your service apart from competitors (your unique selling point). * **Value-added services**: Additional services offered on top of standard services.

What's **trade -in value** for this model? A in **Open house** is a tour of a property What is the term for collection of service? ***A: Service portfolio***

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