César Cordero
Curso de Inglés para Customer Service

Opiniones del Curso de Inglés para Customer Service

Subtítulos en español

191

Opiniones

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En este curso conocerás y desarrollarás las habilidades necesarias para ofrecer excelente servicio al cliente; habilidades enfocadas en establecer una buena relación con el cliente, paciencia, escucha activa, lenguaje positivo, manejo del tiempo, persuasión y más.

  • Apply customer service skills in English
  • Learn how to develop customer service skills
  • Learn the principles of good customer service
  • Understand what is customer service and why it is important

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Avatar Patricia Arce Adame

Patricia Arce Adame

@patriciaarceadame

an excellent course, thank you so much Cesar. I loved it, besides the way you teach is terrific

Avatar Jorge Roman Galvis Angulo

Jorge Roman Galvis Angulo

@jorgeromangalvisangulo

custome service is a good , i think with this job i learn speak and write more english . thanks

Avatar DANIEL ALBERTO PRADA HERRERA

DANIEL ALBERTO PRADA HERRERA

@DanielPrada

This is a very good course. You learn English, and at the same time about Customer Service, the teacher explains in a very easy way, I liked it very much.

Avatar Fernanda Amorim Machado

Fernanda Amorim Machado

@FerMachado

Great course! I have learned about different skills and how to deal with customers depending on the situation. The teacher was easy to understand. I also had the opportunity to learn new vocabulary. Thanks!

In the past I learned working in a call center; but it was a great course, learning the funds to successfully attend people, not only at work but in life. Thank You, Cesar, for your experience. I enjoyed it a lot!

Avatar Rafael Mora Molina

Rafael Mora Molina

@rafaelmoramolina

Los ejemplos aportados son muy útiles para el día a día. El profe sin duda, de lo mejor.

Avatar RUDIS KELVIN OLIVA MORADEL

RUDIS KELVIN OLIVA MORADEL

@ptaoscuro

Excellent course, the teacher is so accurate, and concise, love this course thanks Cesar Caicedo i followed you on Twitter follow me back, please @rudyoliva7 great job.

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Avatar Laura carrillo

Laura carrillo

@laucarrillo

This is an excellent course, specially if you work in a call center, or something like that

Avatar JOSE PABLO MARISCAL RAMOS

JOSE PABLO MARISCAL RAMOS

@pablomr

This course was the begining to develop my skills in customer service, even in my first language.

Avatar Brayham rodriguez

Brayham rodriguez

@Adidas1799

This was an excellent course. Th eprofessor explain to us every topic with perfect details.

Avatar Allan Josué Chávez Sin

Allan Josué Chávez Sin

@allanjosuchvezsin

The teacher was so great! Their explanations were so understandable and the content is quite clear and right to the point.

Avatar naybe yuliana cordoba zapata

naybe yuliana cordoba zapata

@yuliana_cord

the information was good, the teacher and the examples too now I have to practice

Avatar Miguel Prada

Miguel Prada

@Cory

Excelente curso, definitivamente todas las clases hablan de temas y habilidades que bien enfocados te pueden ayudar a fluir con cualquier situación y dar las mejores soluciones posibles para ambas partes. 5/5

Avatar Roberto Arriaga

Roberto Arriaga

@robertcop7

El servicio al cliente es algo que nececita toda empresa o negocio independiente de su tamaño, les agradezco estas enseñanzas

Avatar Goldenes Herz

Goldenes Herz

@goldenes-herz

El contenido del curso es bueno pero el volumen de grabacion muy bajo casi no se escucha

Avatar Francisco  Javier Baculima Hidalgo

Francisco Javier Baculima Hidalgo

@fjbaculima11

Apply customer service skills in English Learn how to develop customer service skills Learn the principles of good customer service Understand what is customer service and why it is important

Avatar Eduardo Gámez

Eduardo Gámez

@gestionqh

It helps you to understand that customer service is not about answering questions, it's basically an art in which empathy, knowledge and active listening can make the difference from a good or a bad company.

Avatar Alberto Antonio Perez

Alberto Antonio Perez

@alberto.antonio_perez

Good course, because i learn some new skill and the diferences between each others and some advice that I will can apply in my future work.

Avatar Jehan Franco Chalacán Araujo

Jehan Franco Chalacán Araujo

@FrancoBQ

Great course I have never taken a customer service course. I think is veru useful.

It's a really good way to learn concepts and words useful in the field of costumer service.

Avatar Daniel felipe diaz lugo

Daniel felipe diaz lugo

@diazlugodanielfelipe

in this course, y learned about the strategies and many tools to apply in a good way customer service and I learned what to do and what not to do to create a good relationship with the consumer and even more important in the long term

Avatar Guido Pessolano Petralli

Guido Pessolano Petralli

@guiduchi

Excelente curso, me a dado un muy buen enfoque a la hora de como solventar problemas que los clientes puedan tener con mis productos. El Profe excelente también, muy clara su forma de explicar los contenidos. Mis dieces!

Avatar Edgar Michell Contreras Zambrano

Edgar Michell Contreras Zambrano

@_edgarcontreras

I'd take this course because I will start to work at a Call Center. But the things you learn with the teacher can be usefull not only for the job but for your life too 👌🏼

Avatar Rogelio Reyes Orea

Rogelio Reyes Orea

@roy500

great and excellent course I will apply all this knowledge in my work this course helped me improve many things and be aware of how to give better customer service

Avatar Brenda González

Brenda González

@brendagzlz

Excelent course, thank you to share all this content.

Avatar Gabriela Govea

Gabriela Govea

@gabrielagovea

The positive language is definitely going to be a game changer in my day to day work. Even though it might sound obvious, it really makes a difference with customer interactions. Great course! I will keep coming back to it, no only for knowledge, but for inspiration!

Avatar Roberto Pérez Favela

Roberto Pérez Favela

@rover_favela

I love customer service, but one important thing is I love to work in customer service for companies that have a great purpose, like Platzi for example.