César Cordero
Curso de Inglés para Customer Service

Opiniones del Curso de Inglés para Customer Service

Subtítulos en español




Acceso exclusivo de Platzi Expert

En este curso conocerás y desarrollarás las habilidades necesarias para ofrecer excelente servicio al cliente; habilidades enfocadas en establecer una buena relación con el cliente, paciencia, escucha activa, lenguaje positivo, manejo del tiempo, persuasión y más.

  • Apply customer service skills in English
  • Learn how to develop customer service skills
  • Learn the principles of good customer service
  • Understand what is customer service and why it is important

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Avatar Jorge Roman Galvis Angulo

Jorge Roman Galvis Angulo


custome service is a good , i think with this job i learn speak and write more english . thanks

Avatar Patricia Arce Adame

Patricia Arce Adame


an excellent course, thank you so much Cesar. I loved it, besides the way you teach is terrific




This is a very good course. You learn English, and at the same time about Customer Service, the teacher explains in a very easy way, I liked it very much.

Avatar Fernanda Amorim Machado

Fernanda Amorim Machado


Great course! I have learned about different skills and how to deal with customers depending on the situation. The teacher was easy to understand. I also had the opportunity to learn new vocabulary. Thanks!

In the past I learned working in a call center; but it was a great course, learning the funds to successfully attend people, not only at work but in life. Thank You, Cesar, for your experience. I enjoyed it a lot!

Avatar Rafael Mora Molina

Rafael Mora Molina


Los ejemplos aportados son muy útiles para el día a día. El profe sin duda, de lo mejor.




Excellent course, the teacher is so accurate, and concise, love this course thanks Cesar Caicedo i followed you on Twitter follow me back, please @rudyoliva7 great job.


Avatar Laura carrillo

Laura carrillo


This is an excellent course, specially if you work in a call center, or something like that

Avatar Carolina Bonilla

Carolina Bonilla


This course is really helpful when we refer to provide a good service to our clients in order to loyalty them. I really like it and also it helped me to know new words didn't know before. I recommend it a lot if you want to improve your English too.

Avatar Alejandro Medina Castillo

Alejandro Medina Castillo


Great course, one of the best places to learn how to deal with costumers and understand everything around it.

This was an excellent course about deal with customer service and how to provide a great experience trhought it

Avatar Carlos Antonio Mogrovejo Fernandez

Carlos Antonio Mogrovejo Fernandez


Great course and Cesar is a great teacher, I understood all concepts explained in this course!

Avatar Jair Hernandez

Jair Hernandez


I loved this course and i think this will help me a lot with my new job. I will strive to apply the things learned here.

Avatar Cristóbal Macías Ortega

Cristóbal Macías Ortega


This course is useful whether you're only getting started in customer service, or if you need to identify areas where you can improve.

Excelente curso, excelente contenido , excelente profesor. El curso está bien estructurado.

Avatar Andres Gonzalez

Andres Gonzalez


Excelente curso, muy util. Bastante entendible y sencillo, pero con conceptos que ayudan un 100000% para conocer, mejorar y experimentar la experiencia buena del customer service.

Avatar Nibaldo Rojas Godoy

Nibaldo Rojas Godoy


Good course, to continue learning English. Thanks to the teacher, very clear in his presentation#NeverStopLearning🚀

Avatar David Manuel Rodríguez Serrano

David Manuel Rodríguez Serrano


The situation analysis was pertinent, awesome course. I would recommend more action related to the cases. It would be interesting to try a customer service lab in a conversational english club.

Avatar Juan Pablo Quiceno Ocampo

Juan Pablo Quiceno Ocampo


It´s an excellent course to know how to offer a good customer service. definitely I recommend it.

Avatar David Felipe Rojas Uribe

David Felipe Rojas Uribe


I deem everyone who works in customer service have to take this awesome course. I was very impressed for the teacher's amazing english skills.

Avatar José Francisco Laguna Tirado

José Francisco Laguna Tirado


Great course that teaches you the proper way to handle situations with clients

Avatar Miguel Rivera

Miguel Rivera


What a wonderful course, really useful for people whose work depends of share good customer service.

Avatar rolando jose lugo palomino

rolando jose lugo palomino


Muy buen profesor, muy buen curso y muy buen contenido nunca pares de aprender

Avatar Alejandro Taborda

Alejandro Taborda


thank you so much for. all the knowledge and activities that help us always be better, we really appreciate it

Avatar Luis Méndez

Luis Méndez


I was very complete to my life and my job because the all day I’m workin with the people face to face; I’m feel so proud about took this course, but it’s was hard to understand 3 question completely… for that i took a lot try

Avatar Obed Pérez Saucedo

Obed Pérez Saucedo


Great knowledge for give a customers a better experience un my job at help service desk !

Avatar Juan Fernando López Hernández

Juan Fernando López Hernández


I learn too many things about the customer services field, It was so exciting to learn about these things.

Avatar Natalia Sanchez Villarreal

Natalia Sanchez Villarreal


it is always useful to learn more about customer service even if in my company provide training for customer service.