César Cordero
Curso de Inglés para Customer Service

Opiniones del Curso de Inglés para Customer Service

Subtítulos en español

176

Opiniones

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Acceso exclusivo de Platzi Expert

En este curso conocerás y desarrollarás las habilidades necesarias para ofrecer excelente servicio al cliente; habilidades enfocadas en establecer una buena relación con el cliente, paciencia, escucha activa, lenguaje positivo, manejo del tiempo, persuasión y más.

  • Apply customer service skills in English
  • Learn how to develop customer service skills
  • Learn the principles of good customer service
  • Understand what is customer service and why it is important

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Al ingresar aceptas Términos de Servicio y Políticas de privacidad

Avatar Israel H Pérez Gómez

Israel H Pérez Gómez

@isrape

Excellent teacher and very clear communication from him. It was a delight to be on this course

Avatar William Andres Serrano Oyuela

William Andres Serrano Oyuela

@srowilliam123

Es muy claro y consiso aunque me gustaria que el profesor acompañara en el vocabuario y en los textos

Avatar Juan Olima

Juan Olima

@jolima

muy útil para el rol de atención al cliente, buen contenido y profesor. Saludos

Avatar Johanna Marcela Sánchez Guerrero

Johanna Marcela Sánchez Guerrero

@johannamsg

Aprendí a manejar ciertas situaciones con clientes. Ayuda a mejorar tus habilidades de servicio al cliente y te da tips importantes.

Avatar Marlyn Marquez

Marlyn Marquez

@marlynmarquez

i liked that the instructor was very clear in each topic

Avatar Juan José GIL

Juan José GIL

@juanjosegilmontoya08

Un curso muy efectivo e interesante, dónde se ve el elevado conocimiento y experiencia del profesor

it was a great teacher, i used to say a lot of expressions the teacher explained us not to use and i am trying to do my best and improve my skills.

Avatar Elvis Jara Valderrama

Elvis Jara Valderrama

@elvisjaraval

Muy buen curso. Gracias platzi,vine solo por ingles y encontré mucho mas valor!

Avatar Pamela Rojas Vega

Pamela Rojas Vega

@projasvega

Considero haber mejorado enormemente mis habilidades comunicativas y habilidades blandas en general. Buen curso

Avatar Gilberto Hernandez

Gilberto Hernandez

@joshua94

Excellent and good, Im working in a bank and I need to put in pratice alh that he said.

Avatar Nathalia Ximena Peñaranda Santos

Nathalia Ximena Peñaranda Santos

@nathxps188

The best of the course was how to offer a good costumer service managing your time and knowing your limits

Avatar Juan Vargas

Juan Vargas

@juandej18

Excelente curso, para sabe como tratar como customer service. Situaciones muy bien explicadas

Avatar Cristóbal Gabriel Tapia Pardo

Cristóbal Gabriel Tapia Pardo

@cristo.tapia

Gran curso sobre la atención al cliente, excelente para los que buscamos trabajo en américa.

Avatar Mauricio Ulises Martinez Velez

Mauricio Ulises Martinez Velez

@mumv1973

I liked the content and the way it was developed. The instructor was very formal and demonstrated his ability.

Avatar William Santiago Alzate Barriga

William Santiago Alzate Barriga

@williamsantiagoalzate

Great course, I learned a lot of about to have a great customer service and its importance in a company

Avatar Diana Silva

Diana Silva

@diana-silva129

I was amazed with the humanistic approach the course was addressed. It was also significant to have the chance to analyze customer service situations in context, it definitely pushes you as a learner to reflect. Finally, I would say all modules were key for those people that are passionate for service quality. The teacher rocks!!!

Avatar Eddy Arellanes Bastida

Eddy Arellanes Bastida

@eddyarellanes

Completely useful! I really like it, specially learn the behaviours to make a good customer service.

Avatar Gabriela Govea

Gabriela Govea

@gabrielagovea

The positive language is definitely going to be a game changer in my day to day work. Even though it might sound obvious, it really makes a difference with customer interactions. Great course! I will keep coming back to it, no only for knowledge, but for inspiration!

Avatar Camila Gonzalez Pardo

Camila Gonzalez Pardo

@icamilapardo

es muy importante este tema en cualquier área en la que trabajemos, gracias

Avatar Erick Antonio Estrada Vargas

Erick Antonio Estrada Vargas

@ingestrada

Excellent course, i liked the topic the course, excellent learned to costumer services

Avatar Nilson Castro

Nilson Castro

@nilson-castro

Aprender a desenvolverme en el idioma para el servicio al cliente, con técnicas y habilidades que me harán mejorar la comunicación.

Avatar Liz  keyla Pérez Manzanilla

Liz keyla Pérez Manzanilla

@lizkeyla

this course was amazing , i love allthe class of this course and the pronuntiation of the teacher thanks

Avatar Francisco Javier Zúñiga Sancén

Francisco Javier Zúñiga Sancén

@paquitoSancen

Learn about willingness, I think this is significant to build an integral and constant progress. Thank you, Cesar. Amazing course !!

Avatar Angel Galicia

Angel Galicia

@angelcordova903

this course is really good for learning customer service but also on a day-day basis as we sometimes find ourselves in very difficult situations and this course helps us a lot.

Avatar Eddie Bryan Mora Yanez

Eddie Bryan Mora Yanez

@eddieyanez129

Un curso excelente, espero ver al teacher mas seguido, puesto aprendo mucho con él.

Avatar Javier Eduardo Morón Mendoza

Javier Eduardo Morón Mendoza

@Valakyr

This is an excellent course, I've learned what customer service is and how to build a set of soft skills and techniques so that I can provide a great customer service

Avatar Nicolas Morales

Nicolas Morales

@NicoAndDestroy

This course was amazing, I have been in this industry for a couple of years and, I always learn something mew!

Avatar Juan Carlos Vásquez Escoto

Juan Carlos Vásquez Escoto

@juancarlosvescoto

Now I know how to give an excellent customer service experience. I like the knowledge, patience, manner, expertise of the teacher.