César Cordero
Curso de Inglés para Customer Service

Opiniones del Curso de Inglés para Customer Service

Subtítulos en español

176

Opiniones

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Acceso exclusivo de Platzi Expert

En este curso conocerás y desarrollarás las habilidades necesarias para ofrecer excelente servicio al cliente; habilidades enfocadas en establecer una buena relación con el cliente, paciencia, escucha activa, lenguaje positivo, manejo del tiempo, persuasión y más.

  • Apply customer service skills in English
  • Learn how to develop customer service skills
  • Learn the principles of good customer service
  • Understand what is customer service and why it is important

Regístrate para tomar este curso

Al ingresar aceptas Términos de Servicio y Políticas de privacidad

Avatar Carolina Vargas

Carolina Vargas

@carolinavargasv

Aporta conocimientos necesarios en la atención del cliente, material extra que puede ayudarte a tener un amplio conocimiento asi como palabras nuevas relacionadas al tema.

wow! is the most easy, useful, and fast way to learn. i understand what is customer service and why is important for the user experiencies

Avatar Eder Jaider González Chacón

Eder Jaider González Chacón

@edergch

The content was well-selected and the examples were a great support to understand it.

Avatar Alejandra Herrera

Alejandra Herrera

@alejandrasherrera

Great course! I really love and learn so much! The teacher is so cool and I like the quotes he gave us at the beginning !

Avatar Aram Servín Díaz

Aram Servín Díaz

@Aram_Servin_Diaz

Thank you to both, Platzi and César Cordero for your support and time during this course.

Avatar Felipe Molano Corredor

Felipe Molano Corredor

@pipemolano

I´d to say that this course was amazing, but i would like take courses longer because 1 hour of material its few for me, i want either take courses like this but longer or have more courses because i like a lot keep practicing and lern more and more.........thanks

Avatar Kevin Valencia

Kevin Valencia

@kjvalencia

Es un magnifico curso en el cual te da consejos efectivos para poder realizar un excelente servicio.

Avatar GABRIELA MONTAÑO YESCAS

GABRIELA MONTAÑO YESCAS

@GabrielaMontano

The teacher provided great explanations and examples. I loved his attitude as he showed throughout the classes how good customer service looks.

Avatar Alexander Rafael Silverio Hernandez

Alexander Rafael Silverio Hernandez

@Silverio_alexan

The course was great it helped me a lot to review information that i received in the training in my new job as a customer service agent. I think the title of the course is a little confusing, because i expected a course related only with phrases and expressions to use in this field, and it is more related to explain all the fundamentals of this job as call handling, empathy, etc

Avatar José Antonio Lacayo González

José Antonio Lacayo González

@jose.lacayo

Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente. Excelente.

Great Teacher. I really liked the content of this class. Also, i got new pharses to apply at work when talking to customers.

Avatar Chava Isay López

Chava Isay López

@ChavaIsay

The teacher shows how to treat our customers in order to give an excellent customer service. Thank you for this course!

Avatar Mauricio Andres Rojas Nova

Mauricio Andres Rojas Nova

@mauriciorojasnova

The teacher showed an impressive skill to communicate things. The way he talks and express was appropiated and excelent.

Avatar Viviana Cardenas

Viviana Cardenas

@vivicardenasdiaz

Muy interesante curso acerca de servicio al cliente, toco el tema de Habilidades blandas, las cuales son súper importantes hoy en día, Lo recomiendo :-)

Avatar Julian Escobar

Julian Escobar

@julianescobar

El curso en si es genial! Las enseñanzas que deja son muy buenas, y se pueden aplicar a tu vida profesional o a tu vida personal.

Avatar Jorge Dimitrios Gianareas Tsimogianis

Jorge Dimitrios Gianareas Tsimogianis

@jorge-gianareas

Excellent course and a very good teacher. I learned the skills to give the best customer service and especially in English

Avatar Juan Olima

Juan Olima

@jolima

muy útil para el rol de atención al cliente, buen contenido y profesor. Saludos

Avatar Jessica C. Dolores S.

Jessica C. Dolores S.

@jessica.dolores.1206

The course provides valuable information, it's easy to understand, gives vocabulary and advices usefull for customer service attention

Avatar Luis Rangel

Luis Rangel

@ledxs

I was very complete and accurate, really good way to teach and explain main customer service behaviors

Avatar Juan José GIL

Juan José GIL

@juanjosegilmontoya08

Un curso muy efectivo e interesante, dónde se ve el elevado conocimiento y experiencia del profesor

Avatar Nathalia Ximena Peñaranda Santos

Nathalia Ximena Peñaranda Santos

@nathxps188

The best of the course was how to offer a good costumer service managing your time and knowing your limits

Avatar Emilio Sánchez Ramírez

Emilio Sánchez Ramírez

@emlez

Great teacher, with exceptional expertise in Customer Service and content that can help anyone improve their skills.

Avatar Cristóbal Gabriel Tapia Pardo

Cristóbal Gabriel Tapia Pardo

@cristo.tapia

Gran curso sobre la atención al cliente, excelente para los que buscamos trabajo en américa.

Avatar Uriel Armenta Lopez

Uriel Armenta Lopez

@uriellopex

Great course , I learned alot of things about customer service and how to deal with people in different situations

Avatar Mauricio Ulises Martinez Velez

Mauricio Ulises Martinez Velez

@mumv1973

I liked the content and the way it was developed. The instructor was very formal and demonstrated his ability.

Avatar Eddy Arellanes Bastida

Eddy Arellanes Bastida

@eddyarellanes

Completely useful! I really like it, specially learn the behaviours to make a good customer service.

Avatar Gabriela Govea

Gabriela Govea

@gabrielagovea

The positive language is definitely going to be a game changer in my day to day work. Even though it might sound obvious, it really makes a difference with customer interactions. Great course! I will keep coming back to it, no only for knowledge, but for inspiration!

Avatar Jesus Manuel Lozano Ruiz

Jesus Manuel Lozano Ruiz

@lozano_manuel111

Learning new idioms and expressions, positive language. New vocabulary and examples on how to use it.

Avatar Raúl Beristain Álvarez

Raúl Beristain Álvarez

@Raberis

On this course i learned some soft and hard skills i could use when im providing customer service