How to ask questions to understand tasks and requirements

Types of questions

Closed questions:
Only have 1 correct answer:
Do you like the red shirt or the blue? red/blue
Did you go to the party? yes/no

Open questions:
They have many different answers
What is your job? -> a lot of answers

Probing questions: (pregunta de sondeo)
To get an idea to the level of your audience.
Has anyone here led a marketing campaign?

Leading questions: (pregunta inductiva)
We use them because we want someone to get to a specific point.
You can’t cook so I can assume that you go out to eat all the time…
So the person maybe answer YES because we leading the, there.

Loaded question:
You can’t cook, so you must burn your food all the time, and your food tastes horrible. Right?

Funnel questions: (it starts broad and then go down to a very specific question).
Do you like cats or dogs? dogs. okay - Do you like big o dogs or small dogs?. I like small dogs
Do you like pugs or chihuahuas?

Recall and process questions:
When I ask you something that we already talked before.
Process question is about a certain process
What do you think about the main character? there’s no right answers, there’s no awrong but anyway starts a conversation go in.

Rhetorical questions:
The answers is usually obvious, so you don’t have to answer because is rhetorical question.

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The 5 whys
A method that we can use to identify the core or the route of a problem. (Sometimes the problem isn’t actually the reason).
For this we have to ask why 5 times.
That 5 whys state is a very good way to find the real problem and fix it once and for all.

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Know who to ask
Make sure you ask to the right person to obtain what you need.
For this you need to know the role of each person.