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Vocabulario para el Check-Out en Inglés

8/18
Recursos

Antes de irte del hotel, las personas encargadas del mismo quieren saber cómo fue tu experiencia y en que podría mejorar. Entonces te piden el favor de rellenar un guest satisfaction questionnaire.

Persona rellenando unos papeles

Preguntas sobre la satisfacción de los huéspedes

Algunas de las preguntas que suelen aparecer en dichos formatos son:

  • Room or What was your room number? (¿Cuál fue el número de tu habitación?)
  • Name or What is your name? (¿Cuál es tu nombre?)
  • Nationality or What is your nationality? (¿Cuál es tu nacionalidad?)
  • of guests or How many people were in the room? (¿Cuántas personas se quedaron en la habitación?)
  • How was the room during your stay? (¿Cómo estuvo la habitación durante tu estancia?) Answer: Tidy (Ordenada) or Untidy (Desordenada)
  • How was the bathroom during your stay? (¿Cómo estuvo el baño durante tu estancia?) Answer: Clean (limpio) or Dirty (Sucio)
  • How were the staff? (¿Cómo estuvo el personal?) Answer: Friendly (Amigable) or rude (Grosero)
  • How was the pool? (¿Cómo estuvo la piscina?) Answer: It was free (Estuvo libre) or It was crowded (Estuvo llena)

Comparte en la sección de comentarios:

  • What was your best experience at a hotel? (¿Cuál fue tu mejor experiencia en un hotel?)
  • What was your worst experience? (¿Cuál fue tu peor experiencia?)

Contribución creada con los aportes de: Danilo H (Platzi Contributor).

Aportes 312

Preguntas 4

Ordenar por:

¿Quieres ver más aportes, preguntas y respuestas de la comunidad?

I not have any experience in hotels XD

  • My best experience in a hotel was when i was in Santiago De Cali Colombia in a hotel near the Terminal due to damage there was no Water, in then shower and i need to take a Shower to go to a meeting, so the staff helped me and they got the water i needed to shower, was excellent, the cooperation of the staff

My worst experience? Yes in a hotel in Popayan, Colombia the waiter forgot my dinner and i had to complain to the manager

**What was your best experience at a hotel? **
My best experience at a hotel was on August i met with a special person, it was my first experience at a hotel and it was incredible because i was happy and i had the best meeting i’ve ever had.
**What was your worst experience? **
Fortunately, I didn’t have a bad experience

What was the best experience at a hotel? I’ve never been in a hotel, but once in a vacations a frind of my dad lent us a little house near to the beach, and also there was a river near, where we found a big turtle.
What was your worst experience? In the las experience I forgot my shoes and cellphone on the side of the river and other person took them, aslo I was sleeping out of the house in the backyard with my dad, and when I woke up I had a giant tarantula in front of me. 😂

  • What was your best experience at a hotel?
    My best experience at a hotel was when I visited Cancun, Mexico. I stayed at the hotel Xcaret Mexico, it was gorgeous all experience, I ate some delicious and eccentric food.
  • What was your worst experience?
    When I went to the beach, the weather was really cold

My experience at a hotel has been fantastic, I stayed at hotels and hostals were fantastics.
I had not have bad experience

My worst experience? hmm it was the weather , it was rainy and in that vacation, we went in motorcycle 😦, also, we were to much heavy for the motorcycle
My best experience? Absolutly the views , were amazing and the pool to haha

For now I haven’t had any experiences in hotels, but I know that soon there will be many more 😃

My practice:

  1. What was your best experience at a hotel?
    Wow, good question. I can say that I had a great experience in Farallón, Panama. The nearly with the beach, the food, drinks, services, daily activities, and the staff, are all very nice. I felt well in that hotel.
  2. What was your worst experience?
    Well, at first was bad, but then was excellent. It was in Rio de Janeiro, Brazil. I got at night, tired and starving. I went to eat at the roof restaurant. When I went into the room, I saw very much water falling on the walls of the bathroom. Oh my God! Take my baggage and ran to the reception. They said sorry to me and gave me a suite room. Perfect!
hi, my best hotel experience was in Arequipa, rooms were always tidy
<h5>Vocabulary and its definition 📝:</h5>
  • Tidy: Having everything ordered and arranged in the right place.
  • Untidy: No neat

Neat is a synonym of of tidy

  • Dirty: Marked with dirt, mud or containing something such a pollution or bacteria

Dirt: Dust, soil, or any substance that makes a surface not clean.

  • Crowded: A place full of people
  1. What was your best experience at a hotel?
    A/ My best experiencie at a hotel was in november 2022, I went with my husband for two days at a great hotel, the room, the food, the pool and the staff were spectacular, we would definitely go back there.
  2. What was your worst experience?
    A/That happened a few years ago in a family trip, we went at a hotel for three days but apparently they had copies of the room keys and unfortunately we missed some things from our luggage and they did not answer for it

I have no experience in hotels.

My best experience at a hotel was in Disneyland where I really shared with my nice taking us pictures with all those characters and watch the cartoons frames, images and dolls. It was really fun. My worst experience at a hotel was in the same hotel in the same trip. Unfortunately, my watch was stolen. I didn´t realize until I got to the other hotel in Miami. Even though I made the request about it when I got to Colombia, I never received an answer.
* My best hotel experience was in Paris because it was clean, tidy and friendly. Loved their breakfast. * My worst experience at hotel no exist xD
* What was your best experience at a hotel? My best experience was at the hotel in the middle of the mountains. It was amazing, the staff was friendly and it had a big pool. My room was tidy all the time. * What was your worst experience? My worst experience was at the other hotel in another city, with mountains too.The weather was terrible and the communication and the principal services, like energy, were not working.
my best experience in a hotel room was when my boyfriend came to visit me. and we stay at the hotel near to my house so it was very cool to me and my partner i dont have any bad experience because i've been in hotels like 2 or 3 times in all my life
My best experience was at the Dreams Hotel. I stayed at this hotel when my family and I visited Huatulco. It has five restaurants, is all-inclusive, and offers room service 24 hours a day without additional cost. The hotel also boasts a private beach and a variety of activities for guests to enjoy.
My best experience at a hotel was when I was 13 years old. The restaurant food was amazing. And the staff were friendly.
My best experience was when I was a child and stayed at the "Riviera Hotel" in Argentina. The room service was incredible because it was fast and the food was delicious. The worst experience was when I was on vacation and got sick from the hotel food because it was bad.
My best experience at a Hotel was when my employer oferta train for 5 days in the company's headquarters. The suite was comfortable and clean. The lobby had wifi. I came across with coworkers. By other hand my worst experience at a hotel was when I had been in a room and it had insects jump over me on the bed all the night.
my best experience at a hotel was when I went to a hotel in Panama, because There were activities as sports, dance, desk plays and parties. but, the best was that there were unlimited food. My worst experience was at a hotel in Cancun, because stolen us the passports in the rooms and the hotel won't to help us, It was a horror moment.
My best experience in a hotel was when I was 25 years old, it name is Bahía del Sol, the food was delicious and her workers were freindly. My worst experience was in Decameron, cause someone of workers stole me my phone.
the best experience at a hotel it was a visited in Barcelona the worst experience it was the food
* What was your best experience at a hotel? I traveled to Republica Dominicana, in the city Santo Domingo. I knew a lot of historical places. Also, I ate typical food in the beautiful restaurants. I walked long distancies all day. * What was your worst experience? I traveled to Republica Dominicana and I was in the city Boca Chica. The hotel was too dirty. There were insects in the kitchen. The TV didn't work. There are a lot of problems.
* What was your best experience at a hotel? My best experience in a hotel was in Cologne (Germany). The room was extremely tidy and clean. The bed was too comfortable and the staff were very friendly. * What was your worst experience? The worts experience wasn't in a hotel but in a hostel in Salento. I came late to the room with my friends and the door was locked by other guests. We have to wait for more than 30 minutes for these people to open the door.
My Best experience in a hotel was in Medellín Colombia because the hotel was ubicate in a place popular , where there was everything near, restaurants , discoteques, tours ,chivas.. it was amazing
My best experience was in Boyaca, Socota, the hotel was amazing, I was a child and I wanted to stay there forever hahaha xd
* What was your best experience at a hotel? I have not good experience at a only hotel that I stayed * What was your worst experience? The worst experience that I had. It was that the towels was wets when I was going to use them
  1. when I was to Cancun, I have fun activities in the hotel and delicious food.
  2. when I was in the USA, some parts of the hotel smelled like dope.
* What was your best hotel experience? The service was good, the room was clean and tidy and the best thing was that it was inexpensive. * What was your worst experience? My worst experience in a hotel in Barranquilla was when I was given a room where the air conditioner was broken and leaked water through the walls and therefore the room was hot.
My best experience at a hotel is what I can see to the window, and the worst is the room bathroom hahah
My best experience in a Hotel was in Spain, at the Gloria Palace Royal Hotel & Spa. The room was beautiful and tidy, the food was delicious, the staff was very friendly, and the SPA was amazing. The staff even sent me and my wife a gift in our room for our wedding anniversary. My worst experience in a Hotel was also in Spain, at the Gloria Palace San Agustín Thalasso & Hotel. We paid the "all inclusive" package, but that didn't include access to the best part of the Hotel, the SPA and Thalasso area. That area was recently reformed by the time we went there, and in order to be able to access it and enjoy it, we had to pay a separate fee, and we only were able to stay there for 1 hour and half. I gave the Hotel staff feedback about this, I wouldn't mind to be charged a bit more on my "all inclusive package" if it meant to actually include the SPA access.
**What was your best experience at a hotel?** The service was good, the room was clean and the best part was that it was affordable. **What was your worst experience?** My worst experience at a hotel was when there was only one room available, and it turned out to be very small.
* What was your best experience at a hotel? * A: About 5 years ago, at EEUU, I arrived at the hotel and the staff was received me with a great disposition and the experience was excellent, there was a breakfast buffet in the morning, some options for lunch and for the evening there was many options for eat and drink, at the night on the roof of the hotel there was a bar, where you can past time with another people who was staying at the hotel, the view was wonderful, and the music also. * What was your worst experience? * A:One time at one hotel, when we arrived with my girlfriend at the reception of the hotel, there wasn't anybody, we called at the staff, but nobody answered, we waiting about 10 or 15 minutes, until somebody answered, after that, the receptionist we gave the keys of our room, but when we got at the room, it was unclean and you could smell the cigarette odor, that was a terrible experience
![](https://static.platzi.com/media/user_upload/image-0064808e-3402-4784-a11f-5656361ddbdc.jpg)

My best experience at a hotel was friendly

**<u>What was your best experience at a hotel? </u>**My best experience at a hotel was when I was in “Prado” in Barranquilla. The staff attend are the most serviceable. The swimming pool was clean and free of people, ideal to swin. The food was delicious and had a variety of tastes.  **<u>What was your worst experience?</u>** My worst experience at a hotel was when I was in la vega cundinamarca, the pillows and mattress were hard, they were smell musty.
My best experience in a hotel was when then upgrade me to a better suite. I think my worst experience was when the room was to small for my family.
What was your best experience at a hotel? The best experience at a hotel was the food very delicious. What was your worst experience? Nothing, everything was ok. I was at hotel Occidental at Xcaret
I don't have any experiences in hotels
1. My best experience in hotels was for my wedding anniversary, I went to the Tequendama hotel with my wife, the room was tidy, there was wine and strawberries in the room, the dinner was very delicious. The hotel has spa service, we got this service and it was a comfortable experience. The people at the hotel were very friendly and helpful. We do not forget that experience. 2. i don't have many worst experiences in hotels, however, i have many bad experiences in restaurants.
My best experience at a hotel was in Bogotá Colombia, the room was clean and tidy. Also from this room I could see Monserrate and I had a great view of the city. My worst experience was also at a Bogota hotel. The bedding was a little dirty and I don't know, it was a uncofortable experience.
At this moment, I don't have worsts experience because always us see in first place that the hotel to be in conditions.
In this class I learned this new words 1. Tidy 2. Untidy 3. Dirty 4. Rude 5. Crowed CTA 1\. I used to travel when I was kid and the hotel rooms always looked very clean, that was my best experience. 1. My worst experience was when I wanted to ate and the food was late
My Best experience at the hotel was one time that I lost my baggage, The hotel staff did so much effort to find it. While they were trying to find it, they gime one free pass to all the stuff in the hotel. and ofrece course, the found my things. the worst experience was one day at Ecuador, the hotel staff were very rude
* What was your best experience at a hotel? In Bogota, the room was always clean and tidy. * What was your worst experience? In Neiva, the room was dirty and untidy
I dont have any experience in hotels.

what was your best experience at a hotel?
I dont remember having a memorably good experience at a hotel

what was you worst experience?
My worst experience in a hotel was when I paid a lot for a room that did not have air conditioning and the weather was 35 degrees.

What was your best experience at a hotel? My best experience was when I stayed at Barcelo Hotel in the Riviera Maya, the hotel is big and amazing and is all inclusive, so you don´t pay for the food, drinks. What was your worse experience at a hotel? The worse experience was when I reserved in Airbnb, the place doesn’t have the all service.
my best experience in a hotel was when I went to Cartagena to the Hotel Decameron I was very well attended, very good service, and my worst experience was in a hotel that I had to stay in because they were all closed and the boards of the bed broke and the bathroom was dirty
-What was your best experience at a hotel? I liked the Balneario Hotel in Naiguata; it's very cheap and comfortable. The hotel staff is friendly, and the hotel is clean and smells like pine -What was your worst experience? I don´t have any worst experience
What was your best experience at a hotel? My best experience at a hotel was in Margarita, Venezuela. The place was beautifull, big, very clean and had three restorants, the staff hade many activities to make during the day, dances, travel to the island. Very nice hotel
In santa marta, Colombia, there is a hotel so good, your name is Irotama, whit my family were one week for a ceremony of my cousin, we danced, played and taked some drinks. And my worst experience was when i had to travel to gacheta, Colombia. The room was untidy and dirty, i was three days
'm sorry i don't have any experience in a hotel
-My only experience in a hotel was great. The hotel was the TRYP in Guayaquil. In the breakfast, they provided a buffet, and everything was delicious and clean. For the dinner they had not many options to choose, so as the hotel is next to Mall del Sol we decided to have dinner there. The room was big, pretty and ample. It had a minibar with several drinks. The pool was small and not deep.

Clase 9 - Check-out


Summary Class

¿Qué nos piden que hagamos como huéspedes antes de irnos del hotel?

  • Llenar un cuestionario de satisfacción del huésped.

¿Cómo se dice en inglés cuestionario de satisfacción del huésped?

  • Guest satisfaction questionnaire.

¿Qué preguntas en inglés nos pueden hacer en un cuestionario de satisfacción del huésped?

  • What was your room number? -> ¿Cuál fue el número de tu habitación?
  • What is your name? -> ¿Cuál es tu nombre?
  • What is your nationality? -> ¿Cuál es tu nacionalidad?
  • How many people were in the room? -> ¿Cuántas personas se quedaron en la habitación?
  • How was the room during your stay? Tidy or Untidy? -> ¿Cómo estuvo la habitación durante tu estancia? ¿Ordenada o desordenada?
  • How was the bathroom during your stay? Clean or dirty? -> ¿Cómo estuvo el baño durante tu estancia? ¿Limpio o sucio?
  • How were the staff? Friendly or rude? -> ¿Cómo estuvo el personal? ¿Amigable o grosero?
  • How was the pool? it was free or it was crowded -> ¿Cómo estuvo la piscina? ¿Libre o vacía?
🔥🧠🚀
**What was your best experience at a hotel?** My best experience at a hotel was when I walked into the bathroom and the ceiling showerhead was rectangular and large. The water fell like rain but warm, thick and enveloping. It was relaxing. **What was your worst experience?** My worst experience was when I put on my shoes and inside there was a big cockroach.

-What was your best experience at a hotel?
The best experience at the last hotel I have been, it was the number of food options they had at the eating area.
-What was your worst experience?
My worst experience was at the pool because the place was crowded, and there was a group of kids running and yelling all around the pool.

My best experience in a hotel was when i stayed in Veracruz. The bedroom was amaze, clean and tidy. Mi worst experience in a hotel was when i stayed, one more time, in Veracruz. The weather was cool and i have not blankets.
My best experience was at the RIU Hotel in New York. The staff were very friendly, and the rooms, bathrooms, and facilities in general were clean and tidy. My worst experience was in 2015 when I went to Misiones. The flights were delayed, and we stayed at a very bad hotel
it's relaxing
* The check-out. * You liked the experience. * You didn't liked the experience. * What was your room number? * It was room number 18. * What is your nationality? * He's British. * How many people were in the room? * Just one person. * How was your room during your stay? * It was tidy. * It was untidy. * How was the bathroom during your stay? * It was clean. * It was dirty. * How were the staff? * They were friendly. * They were rude. * How was the pool? * It was free. * It was crowded. * What was your best experience at a hotel? * The hotel was in front of the beach. * What was your worst experience at a hotel? * The water was salty.

What was your best experience at a hotel? Everyone behaved wonderfully, and there was one occasion when I fell asleep, and the dinner area had closed. I explained my situation, and they let me in to eat.
What was your worst experience? It was a bad experience due to things that were not the hotel’s fault. There was a power outage for almost the entire day and they had only one pool. Then, a child vomited, and we had to leave as they closed it down to clean.

the experience was it beautifulin the hotel of Cancun
my best experiencia was in a little hotel in a far town call Salento, because i dint have any expectations and the breakfast was espectacular. I woukd come back to his hotel for the breakfast and the kind people. my worst experience in a hotel was in Milan. The heating system was broken, so my girlfriend and i spent a horrible and cold night
can how help me please

At the moment, all my hotel experiences have been pretty good. People have been friendly and the places, well… They haven’t been amazing but they were pretty clean and confortable

My best experience in a hotel was when I traveled to Puerto Escondido, Oaxaca, because the service was good and clean. Another advantage was that the hotel was near the beach. I don't think I have had a bad experience in a hotel.
**What was your best experience at a hotel?** Everything in the room was clean and very tidy. **What was your worst experience?** The hotel didn't have WiFi
* I not have any experience with hotels * My worst experience is talking to a receptionist because I have social anxiety
Only for the activity: My best experience was I went to Medellin, In this city, (I love it) I was in a room for Airbnb and my experience was very good, the room was clean and the bath too. My worst experience was i went also to Medellín, but in a hotel in the center city, that was awful, because the room was dirty and the location of the hotel was dangerous Thank U
* What was your best experience at a hotel? My best experience at a hotel was when I visited Lima, Peru. I stayed at the hotel Hilton, it was gorgeous all experience, I ate some delicious food. * What was your worst experience? When I went to the beach, the weather was really cold and water was dirty.
the best experience was when i went to entre rios the room was tidy the bathroom was clean and the pool was free and the worse was when i went to mar del plata the hotel was the same very tidy free and clean but when i was a the bathroom there werent paper instead there was a sign that said if you want paper buy yours and a random kid entered to the bathroom when i was there

my best expercient at a hotel when my mom and me were visited Cusco-Peru at start thist year, the excelent service that staff hotel.

my worset experience at a hotel, i was when visited Cartagena, the room service very bad, the room we were it’s gived untidy.

Hi

My Practice:
What was your best experience at a hotel?
My best experiences were some like: Bellagio in Las Vegas, Days Inn by Windham in Orlando, Macana Resort in Ecuador. Its staff was very friendly and the rooms very clean and comfortable.
What was your worst experience at a hotel?
I don’t remember a bad experience in hotels.

1. my best experience in a hotel it was in san andres islas in colombia, because the food are very delicious, the pool are very big, and the sea is on the hotel 2. i don´t have any worst experience in hotel.

he, there

i am andres, nice to meet you

_this is my input _

What was your best experience at a hotel?

my best experience in a hotel was when i was in COVEÑAS, the COLOMBIA coast , all fine fine, i traveling with my family , im was one week, , the staff was friendly , the beach and sea were free, and this walk was very very nice , i’d come back .

What was your worst experience?

i do not have experience

My best experience at a hotel was when i went to Bogota colombia, that was a beautifull place. My worst experience was whent i went a Sps because the hotel was a horrible place.
👌🙏
What was the best experience at a hotel? Personalized attention What was your worst experience? Misleading advertising
My best experience in a hotel was in Chicago, the receptionist help me a lot with many things, she gave me many infirmation about restaurants, pubs, parks and different events in the city, she was very kind and friendly. My worst experience in a hotel was in Argentina, the manager was so rude with me and my family, we had to wait around 15 minutes because he was talking by phone and we couldn´t get in to the hotel and it was raining.
My best experience was in Hostales of Irtra, in Guatemala. Smell good and all is clean. The personal is the best. They are kind. And my worst experience was in Cobán. The hotel, don't have door in the bathroom. Only a fabric curtain. It was horrible
`Free` puede ser libre o gratis.
  • What was your best experience at a hotel?
    The hotel included 3 meals, I didn’t have to cook

  • What was your worst experience?
    Someone stole my cell phone

My best expirence in a hotel was in Aguachica, Cesar. It was clean, tidy and confortable. My worst expirence in a hotel was in Nocaima, Cundinamarca. The hotel was nice, but the staff were awful; the waiter refused to prepare a vegetarian option and change some of the parts of the breakfast.

What was your best experience at a hotel?
The hotel was always tidy, clean with friendly staff and full pools.
What was your worst experience?
My worst experience was that I found bugs in the hotel bathroom on the beach.

1. In ***PuntaCana, Republic Dominican*** 2. In the ***Islas del Rosario, Colombia***
**Hi! I talk about my best experience in the hotel, I travel to orlando florida and i was in the hotel, I talk with the staff about my reservation and he was very friendly, The atmosphere of the place was very peacefull and so pretty! The room are the most beautiful place on the world! And i have every day to swimming in the pool. Amazing vacations!** **For my lucky i don't have a bad experience in a hotel.**

what was your best experince at a hotel?
R/ it was with the staff because they were very kind and cordial people.
what was your worst experience?
R/ the worst experience was having to wait a long time to check-in at the hotel

My best experience at a hotel was in Peru. The hotel was in front of the sea. It was amazed becouse the place was clean, tidy and good food.

My worst experience at a hotel was in Chile. The hotel was untidy and the sheel smelled of cigaratte smoke.

  • It was when I was young in Riohacjha- La Guajira. A big place, clean, with pool and food. All was free cause we were in a academy event, like ONU.
  • My worst experience was in a theatrical fest, in Riohacha again, but in a differente place, It was old and with a very bad food.
  • My best esperience was in our honeymoon, we went to a beautiful hotel in San Andres islas, it is in front of the beach. The food was delicius, the room is comfortable and clean and the staf was very friendly
  • I don’t have bad experience in a hotel

Best experience: Clean hotel and very friendly staff.

Worst experience: Hotel next to the street and very noisy.

My best experience was in Argentina my country. I stay in the hotel from the Mendoza. I was on vacation, the room was very clean, tidy and very cheap.

Whta was ypur best experience at a hotel?
My experience fue friendly with staff, the food was good ande the customer servies was okey!!
What was your woet experience?
I not have any worst experience in hotels!!

IN EVERY HOTELS THAT I WAS GO, ALL WAS COOL AND PRETTY.