Gabriel Obregón
SUMMARY
Alejandra, Monique, Julio and Michael did a meeting to go over some marketing logistics, addressing recent concerns and determining their priorities for the next three months.
Michael and Monique, the new analytic coordinators, started off with a presentation.
Michael said that they had seen some serious improvement in the engagement of the company with their clients in the couple of months before. Because the investment in the social media team had led to some positive growth in the customer base, and the inbound marketing team had made some serious gains in terms of sales.
But he too said that they had run into a couple of problems and needed to develop a new strategy to resolve them.
Then, Monique commented that they had seen a serious fall in the Halloween sales, their competitor had sold nearly twice as many units as they. The reason had been the invasive marketing techniques used. Many clients had reacted poorly to their use of cold calling, email promotions and other outbound marketing techniques.
Julio agreed with them and added that he had understood the clients reactions.
Then Monique said that they would have to invest in more efficient techniques like marketing based on data and search engine optimization.
Next Alejandra commented that as long as they keeped their loyal clients engaged with our new products through social media, they probably wouldn't have to send them emails.
Then Michael said that they should focus entirely on those new strategies in the next three months.
Next Monique said that a whole new plan for the Halloween sale had been developed but it hadn't been executed by time. They could implement a similar strategy for the holidays that year.
Finally, Julio, Michael and Alejandra agreed with Monique. They said that they would read the new strategy plan to start familiarizing ourselves with it in the next couple of days, and they would start implementing it next week.
ANSWERS: Data-informed decisions are important because it helps us to make a real diagnosis of any situation. We make statistics with the data and these statistics are a reading of what is happening. They aren't assumptions. This helps us to analyze the outcomes of strategies implemented. For example: you can study the effects of a new strategy of marketing, after a couple of months that it was applied.
Claudia Nazoa
thanks!!
Jhojan Naranjo Quintero
well done