Aprender a reportar lo que otras personas dicen es una habilidad fundamental en el inglĂŠs profesional. En este ejercicio prĂĄctico, dos compaĂąeras de trabajo sostienen una conversaciĂłn en una oficina que cubre temas como reuniones, reportes de ventas, negociaciones con clientes y planificaciĂłn de eventos. Todo el contenido sirve como base para practicar reported speech usando expresiones vistas en clases anteriores.
ÂżQuĂŠ sucede en la conversaciĂłn de oficina?
La conversaciĂłn ocurre entre Mary, quien actĂşa como office manager, y Sally, su asistente o secretaria. Desde el inicio [0:12], Mary pregunta si Sally estĂĄ lista para la reuniĂłn y deciden usar la conference room en lugar de la oficina personal, porque cuenta con un projector para ver slides en caso de ser necesario.
Mary solicita ver un reporte de resultados de ventas e ingresos (sales results and revenue) [0:30] que Sally habĂa estado preparando. Sally confirma que lo tiene en su carpeta de documentos y lo presenta de inmediato.
ÂżQuĂŠ temas laborales importantes se discuten?
La conversaciĂłn abarca varios puntos clave del entorno profesional:
ÂżCĂłmo resuelve Mary la queja del cliente?
Mary reconoce que se trata de un cliente difĂcil y ofrece una soluciĂłn estratĂŠgica [1:16]. Le indica a Sally que le escriba ofreciendo un 5% de descuento sobre el costo total, pero con una condiciĂłn: la fecha de entrega (due date) tendrĂĄ que ser postponed (pospuesta) porque el proyecto tardarĂĄ mĂĄs en completarse.
Cuando Sally pregunta si el cliente aceptarĂĄ, Mary responde con firmeza: estĂĄn ofreciendo un fair price (precio justo) y tienen otros proyectos in the pipeline (en proceso). Si el cliente no estĂĄ dispuesto a trabajar con ellas, buscarĂĄn otro cliente.
ÂżCĂłmo practicar reported speech con este ejercicio?
El objetivo principal es tomar notas de lo que ambas personas dijeron y luego reportarlo usando estructuras de discurso indirecto [1:45]. Por ejemplo:
Algunas expresiones importantes para practicar incluyen:
Es importante notar el cambio de tiempos verbales al pasar de direct speech a reported speech: el presente se convierte en pasado, y los pronombres se ajustan segĂşn quiĂŠn reporta.
ÂżQuĂŠ vocabulario de negocios aparece en la conversaciĂłn?
Esta conversaciĂłn es rica en business vocabulary que resulta muy Ăştil en contextos profesionales:
Ahora es tu turno. Escribe en los comentarios cĂłmo reportarĂas al menos tres cosas que Mary le dijo a Sally y tres cosas que Sally le reportĂł a Mary, usando las expresiones de reported speech que ya conoces.
Jorge Enrique Chavez Otalvaro
Rene Francisco Lora Gonzalez
ProfesorGood attempt Jorge! Remeber that when you report you can use different verbs: explained, said, told, etc. Also, after these verbs try using infinitive forms: 'The boss told her to hold the meeting at the conference room'
Mayra Alejandra Ortega Caro
The two of them ar talking about a meeting of business that it will be in the conference room, the secretary says that is better in case they have to show some slides, on other hand they are talking about a client that demand a discount and in case they don´t request his petition he will leave the business
Laura Orjuela
Daniel Vaca
My report about what Sally and her boss talked about in their last conversation.
Rene Francisco Lora Gonzalez
ProfesorDaniel that was AMAZING! Great report đ
Lourdes Perez
They agreed to take the meeting in the conference room.
She asked to know when it's going to take place the conference with the people form Amsterdam.
They decided to give a discount for their client
Christopher Ortega GonzĂĄlez
They were speaking about a new costs report but the most important task is to convince a client to stay with this agency. The boss said that they can offer a disctount of 5% on the total cost but the deadline needs to be postponed.
ANGĂLICA GABRIELA MARĂN MASA
The manager and Sally agreed to hold the meeting in the conference room. After that, the manager asked to see the report about sales results and revenue. In addition, the manager asked Sally if she had contacted Amsterdam's office. She needs to know when the conference will take place in order to plan the venue, itinerary, and seating.
On the other hand, Sally reported a complaint from one of their foreign customers, who threatened to contact another agency if they did not lower the price. As a result, the manager offered to lower the price 5% with a delay as a condition.
Daniel GĂłmez Segovia
Mary asked sally about a report of sales results and revenues. Sally answered it was ready and it was in her folder and she could show it.
Mary asked her about a conference in charge of the Asterdam office.
Sally told her one of their clients complained about the price quote they offered. Mary ask Sally to offer him a 5% discount in the total project cost, but the due date must be postponed. If he doesn´t agree they have find another client to work with.
Juan Garcia
The meeting would be in the conference room and the first topic to talk about is the report of sales and the revenue of them. In the other hand, the boss had to know when would the conference will take place with the Amsterdam office in order to plan the venue, itinerary and seats. And the last one topic they discussed was the foreign client that complained for the price they send him, the boss answered with a 5% discount in the total price in return to postponed the delivery of the project, in case of denial they would be able to find another client to work with. Was ok?
Rene Francisco Lora Gonzalez
ProfesorIt is alright. Try to use more expressions found in the video to report who said what. đđ
Brenda Rubidia Paz Alvarez
ager because she gave h
Facundo Soto
TodavĂa se me lengua la traba pero hay que seguir intentando đ
Dayan Ramirez
593?
Juliana GĂłmez
This was harder than i thought đ https://voca.ro/1cGNDfnYICY3
Dayan Ramirez
I need ur confident to talk in english
Diego Alexei Escamilla GarcĂa
Sally asked to the boss where the meeting would be, the boss answered it would be the conference room, the boss asked Sally to see that report she was wornking on, the one with the sales results and revenue, Sally said it was right there in her document folder, so she put it on. The boss then asked Sally if she contacted Amsterdams office to which Sally replied that she also wanted to report that one of their customers complained about the terms of the price quote they sent him, he said that if they did not lower the price he woud contact another company and will not work with them, the boss replied that he was a difficult client, so she asked Sally to write back to him offering a 5% disccount on the total cost but they would take a bit longer to finish the project so the duty had to be possponed. Sally asked her boss if the client would agree to that, the boss replied that it was a fair price and they had other projects in the pay plan and if he was not willing to work with them, they would have to look for another client. Sally asked if that was all, and Mary said "yes Sally, Thank you"
Ephrain Toledo Aguilar
Sally and her manager agree to take the conference in a conference room, instead of the manager's office.
The manager wants to see the report of sales and revenue.
The manager wants to know if Sally has contacted Amsterdam´s office regarding when the conference is going to take place in order to make all the arrangements needed.
Finally, the conversation turns to a customer complaining about the price he was offered, so, the manager instructs Sally to write to him offering a 5% discount on the totaol cost but clarifying that such a discount goes along with a delay in the due date
Finally, the concersations turns to a customer complaining about the price he was offered so, the manager instructs Sally to write to him offering a 5% discount on the totaol cost but clarifying that such a discount goes along with a delay in the due date
as to as
Camilo Alejandro Quiroz Castellanos
The manager agreed to have the meeting in the conference room
A client claimed to have a discount
The manager said the company promised a 5% discount for a client.
The manager demanded to see the report the secretary is working on
Alejandro Argumedo Moreno
Sally preferred to go to conference room
Sally hoped to look some slides in the projector inside the conference room
Both agreed to give the client a discount on the total costMary would refuse to keep working with the client and find a new one if the client didn't accept the new deadline
Diego Mauricio Zuluaga RodrĂguez
The manager laid out the path, but the secretaryâs response is where the real work happens. Based on the situation, here is how the secretary addressed those points:
Diego Mauricio Zuluaga RodrĂguez
The manager's instructions focus on damage control and client management:
Diego Mauricio Zuluaga RodrĂguez
The manager is using that 5% discount as a lever to manage a high-stakes client relationship, likely trying to balance profitability with customer retention.
Myrna Solano
Sally agreed to have the meeting at the conference roomy.
She asked Sally to bring the report she's working on.
She mentioned that a client threatened to contact another agency.
The woman offered to give the client a 5% off
