Conversation: Phone language

Camila: Hi, Paula, you received a lot of calls this morning.
Paula: Really? I don’t want to take any more calls. I get more calls than anybody else in this company.
Camila: Well, you have to, you are the Sales Manager. Thank God I don’t receive so many messages as you do.
Paula: Well, I sometimes think that emails are more effective than calls. People don’t feel so… disturbed.
Camila: Well, maybe you have to work on a better system.

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