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Phrasal Verbs for Customer Service

10/17
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Phrasal verbs for customer service:

  • Drop in = Make a short visit
  • Going on = Taking place, to be happening.
  • Hold on = Wait.
  • Find out = Discover information
  • Take on = Hire more
  • Push = To promote, to advertise, etc.

Phrasal verbs for customer service from English to Spanish:

  • Drop in = Hacer una visita rápida o corta
  • Going on = Suceder
  • Hold on = espera
  • Find out = descubrir
  • Take on = Contratar
  • Push = promover, promocionar
  • Drop in/ by
  • going on
  • hold on
  • Find out
  • take on
  • Push

Here’s the other one:🤓

### **PHRASAL VERBS FOUND IN THE AUDIO**  1. **Drop in / Drop by** * **Context:** "Hey, Steve! Thanks for dropping in!" and "I’ll call next time before I drop by!" * **Meaning:** To make a short visit. 2. **Going on** * **Context:** "Sure, Mike! What's going on?" * **Meaning:** Something that is happening or taking place. 3. **Hold on** * **Context:** "Hold on a minute, please." * **Meaning:** To wait. 4. **Find out** * **Context:** "It’s about time people find out about your services and business." * **Meaning:** To discover information. 5. **Take on** * **Context:** "I’m going to need to take on at least two new people!" * **Meaning:** To hire more staff or employees.
1.What´s going on 2.computer repair services 1. His new repair services 2. 2 new employees 3. He´ll call next time before drop in Answers: 1.no 2.yes 3.yes 4.yes 1. no, means to discover information 2. yes
I. 1\. What does Steve ask? **what’s going on?** 2\. What kind of services are offered in this store: **computer repair services** 3\. What has Mike been pushing? His new **repair services** 4\. How many people will Mike have to take on? **two more people** 5\. What does Steve say he will do before he drops by the next time? **He says he’ll call before he drops by the next time.** II. 1\. If someone drops by, does that mean they are staying for a long time? **(false)** 2\. Another way to ask what’s happening is to say “What’s going on”? **(True)** 3\. “Hold on” means to wait? **(true)** 4\. When you push a product you are promoting it? **(true)** 5\. “To find out” means to promote? **(false)** 6\. When you “take on more people”, you hire more staff? **(true)** III. 1-F 2-A 3-D 4-E 5-C 6-B
**Customer Services** I. According to the audio you listened to during the class, answer the following questions: 1. What does Steve ask? - What's going on?What’s new or what’s going on? Mike have been pushing our new repair services 2. What kind of services are offered in this store: tutoring or computer repair services? Computer repair services 3. What has Mike been pushing? His new repair services or his store hours? His new repair services 4. How many people will Mike have to take on? Two new people 5. What does Steve say he will do before he drops by the next time? He'll call next time II. Are the following statements true or false: 1. If someone drops by, does that mean they are staying for a long time? False 2. Another way to ask what’s happening is to say “What’s going on”? True 3. “Hold on” means to wait? True 4. When you push a product you are promoting it? True 5. “To find out” means to promote? False 6. When you “take on more people”, you hire more staff? True ![](https://static.platzi.com/media/user_upload/c10-70006d5d-56ad-4bff-b06a-754058401920.jpg)
CHOOSE OPTIONS According to the audio you listened to during the class, answer the following questions: 1\. What does Steve ask? What’s new or what’s going on? He-s asking if he have new costumers, and congrats him for his work. 2\. What kind of services are offered in this store: tutoring or computer repair services? Computing repair services 3\. What has Mike been pushing? His new repair services or his store hours? His repair services. 4\. How many people will Mike have to take on? At last two new people. What does Steve say he will do before he drops by the next time? Hes going too call next time Are the following statements true or false: 1. If someone drops by, does that mean they are staying for a long time? \_\_F\_\_\_\_ 2. Another way to ask what’s happening is to say “What’s going on”? \_\_\_T\_\_\_ 3. “Hold on” means to wait? \_\_\_\_T\_\_ 4. When you push a product you are promoting it? \_\_T\_\_\_\_ 5. “To find out” means to promote? \_\_F\_\_\_\_ 6. When you “take on more people”, you hire more staff? \_\_T\_\_\_\_ III. Match the left column with the perfect pair on the right 1\. Find out \_\_F\_ 2\. Push \_A\_\_ 3\. Drop by/in \_D\_\_ 4\. Hold on E 5\. Going on \_C\_\_ 6\. Take on \_B\_\_
1. What does Steve ask? What’s new or what’s going on? He asked “what’s going on?” 1. What kind of services are offered in this store: tutoring or computer repair services? Computer repair services 1. What has mike been pushing? His new repair services or his store hours? He has been pushing his new repair services 1. How many people will Mike have to take on? Two people 1. What does Steve say he will do before he drops by the next time? He will call before **dropping in**. 1. False 2. True 3. True 4. True 5. False 6. True Match 1. F 2. A 3. D 4. E 5. C 6. B

CLASS 9
COMPUTING

  1. scroll up
  2. wiped out
  3. signed up
  4. boot up
  5. log in/on
  6. log off/out
  • When I went to the downtown I drop in my mother

  • Since I find out platzi, I have push this courses a lot

  • My grandmother got a business, and She had to take on at least, three people.

  • The universe told me “Hold on” your progress will be bigger than your dreams

TRANSCRIPTION

  • Hey Steve, thanks for dropping in!
  • Sure Mike, what’s going on?
  • Well… hold on a minute, please.
  • Hello! Computer Repair Services. How can I help you? Sure! Stop in and take a look for yourself. Ok, see you soon.
  • New customer?
  • I hope so. I’ve been pushing our new repair services.
  • I’m proud of you. It’s about time people find out about your services and business.
  • Yes, if it keeps up, I’m going to need to take on at least two new people.
  • That’s a great problem to have. I’ll call next time before I drop by.
  • Thanks, man. Sorry but I’m a little bit busy right now, see you soon.
  • Hello, Computer Repair Services. How can I help you? …

EXERCISE 1

  1. What’s going on?
  2. Computer repair services.
  3. His new repair services.
  4. At least two new people.
  5. He will call next time.

EXERCISE 2

  1. False.
  2. True.
  3. True
  4. True
  5. False
  6. True

EXERCISE 3

  1. F
  2. A
  3. D
  4. E
  5. C
  6. B
  • Drop in / by

  • Going on

  • Hold on

  • Find out

  • take on

  • Push

  1. What does Steve ask? What’s new or what’s going on?
    What’s going on
  2. What kind of services are offered in this store: tutoring or computer repair services?
    Computer repair services
  3. What has Mike been pushing? His new repair services or his store hours? His new repair services
  4. How many people will Mike have to take on?
    Two more people
  5. What does Steve say he will do before he drops by the next time?
    He says he’ll call before he drops by the next time.

When she mentioned the phrasal verb “to take on”, I was curious about the difference between staff and employee.

In general, they can be used interchangeably, but they do have different subtleties. The employee is a bit more formal, and it emphasizes that the person doing the work is getting paid. In contrast, the staff is a bit more general and simply implies that a person is a member of a group carrying out work.

aprendí bastante viendo ese vídeo informativo de la clase sin duda este curso me parece muy educativo e interesante y sobre todo divertido sigan así excelente felicitaciones
hola

Drop in/ by
going on
hold on
Find out
take on
Push

👍

Drop in/ by
going on
hold on
Find out
take on
Push

Saludos abue

good

Bob Sinclar - World Hold On
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I don’t understand what is going on with the Economy in Argentina

👏
thanks friend

I wanna drop in to my friend who works in a library.
What’s going on with you, dude?
I need to hold on a lot on the bank and be patient.
I want to be push on my work.

  • I’m to drop in my grandma.
  • What’s going on in your company.
  • You have to hold on if you want an accurate answer.
  • On Platzi, they have to find out what students want.
  • You need to take on 2 employees.
  • I want to push my new speaker system.

Drop in/ by - to make a short visit
going on - to be happening or taking place
hold on - wait
Find out - to discover information
take on - to hire more staff or employees
Push - to promote.

My exercises:

gracias

I would like to share my answers:

  1. Steve asked to Mike “What’s going on?”
  2. Mike offers computer repair services.
  3. He has pushed his new repair services.
  4. He likely will have to take on at least two new people.
  5. Steve will call him the next time before.
  6. No. “Push” means to promote and “find out” means to discover information.
  7. Exactly. “take on” means to hire new employees or staff.

I don’t know what’s going on in world nowdays. I have to drop in to see you today because I think to need a hold on to find out what’s happening around me in order to take on and push to next level on my life.

  • Thanks for dropping in
  • Sure, Mike, What’s going on?
  • Hold on a minute, please
  • I’ve been pushing our new repair service
  • It’s about time people find out about your services and business
  • I’ll call next time before I drop by
  1. What does Steve ask? What’s new or what’s going on?
    Steven asked to Mike if the call was from a new customer because is seems like Mike have a new business.

  2. The services offered in this
    store are computer repair services.

3.Mike has been pushing his new repair services.
4. At least 2 new people.
5. He said that he was going to call before he dropped by.
II True or false section

  1. If someone drops by, does that mean they are staying for a long
    time? F
  2. Another way to ask what’s happening is to say “What’s going on”? TRUE
  3. Hold on means to wait? TRUE
  4. When you push a product you are promoting it? TRUE
  5. To find out means to promote? FALSE Find out means to discover or to search for.
  6. When you take on more people, you hire more staff? TRUE

Find out: To discover
Push: To promote
Drop-in/by Stop for a short visit
Hold On: Wait
Going on: Happening; taking place.
Take on: To hire mire