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Phrasal Verbs for Customer Service


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驴Quieres ver m谩s aportes, preguntas y respuestas de la comunidad?

o inicia sesi贸n.

Phrasal verbs for customer service:

  • Drop in = Make a short visit
  • Going on = Taking place, to be happening.
  • Hold on = Wait.
  • Find out = Discover information
  • Take on = Hire more
  • Push = To promote, to advertise, etc.

Phrasal verbs for customer service from English to Spanish:

  • Drop in = Hacer una visita r谩pida o corta
  • Going on = Suceder
  • Hold on = espera
  • Find out = descubrir
  • Take on = Contratar
  • Push = promover, promocionar
  • Drop in/ by
  • going on
  • hold on
  • Find out
  • take on
  • Push

Here鈥檚 the other one:馃


  1. scroll up
  2. wiped out
  3. signed up
  4. boot up
  5. log in/on
  6. log off/out
  • When I went to the downtown I drop in my mother

  • Since I find out platzi, I have push this courses a lot

  • My grandmother got a business, and She had to take on at least, three people.

  • The universe told me 鈥淗old on鈥 your progress will be bigger than your dreams


  • Hey Steve, thanks for dropping in!
  • Sure Mike, what鈥檚 going on?
  • Well鈥 hold on a minute, please.
  • Hello! Computer Repair Services. How can I help you? Sure! Stop in and take a look for yourself. Ok, see you soon.
  • New customer?
  • I hope so. I鈥檝e been pushing our new repair services.
  • I鈥檓 proud of you. It鈥檚 about time people find out about your services and business.
  • Yes, if it keeps up, I鈥檓 going to need to take on at least two new people.
  • That鈥檚 a great problem to have. I鈥檒l call next time before I drop by.
  • Thanks, man. Sorry but I鈥檓 a little bit busy right now, see you soon.
  • Hello, Computer Repair Services. How can I help you? 鈥


  1. What鈥檚 going on?
  2. Computer repair services.
  3. His new repair services.
  4. At least two new people.
  5. He will call next time.


  1. False.
  2. True.
  3. True
  4. True
  5. False
  6. True


  1. F
  2. A
  3. D
  4. E
  5. C
  6. B
  • Drop in / by

  • Going on

  • Hold on

  • Find out

  • take on

  • Push

  1. What does Steve ask? What鈥檚 new or what鈥檚 going on?
    What鈥檚 going on
  2. What kind of services are offered in this store: tutoring or computer repair services?
    Computer repair services
  3. What has Mike been pushing? His new repair services or his store hours? His new repair services
  4. How many people will Mike have to take on?
    Two more people
  5. What does Steve say he will do before he drops by the next time?
    He says he鈥檒l call before he drops by the next time.

When she mentioned the phrasal verb 鈥渢o take on鈥, I was curious about the difference between staff and employee.

In general, they can be used interchangeably, but they do have different subtleties. The employee is a bit more formal, and it emphasizes that the person doing the work is getting paid. In contrast, the staff is a bit more general and simply implies that a person is a member of a group carrying out work.

aprend铆 bastante viendo ese v铆deo informativo de la clase sin duda este curso me parece muy educativo e interesante y sobre todo divertido sigan as铆 excelente felicitaciones

Drop in/ by
going on
hold on
Find out
take on


Drop in/ by
going on
hold on
Find out
take on

Saludos abue


Bob Sinclar - World Hold On
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I don鈥檛 understand what is going on with the Economy in Argentina

thanks friend

I wanna drop in to my friend who works in a library.
What鈥檚 going on with you, dude?
I need to hold on a lot on the bank and be patient.
I want to be push on my work.

  • I鈥檓 to drop in my grandma.
  • What鈥檚 going on in your company.
  • You have to hold on if you want an accurate answer.
  • On Platzi, they have to find out what students want.
  • You need to take on 2 employees.
  • I want to push my new speaker system.

Drop in/ by - to make a short visit
going on - to be happening or taking place
hold on - wait
Find out - to discover information
take on - to hire more staff or employees
Push - to promote.

My exercises:


I would like to share my answers:

  1. Steve asked to Mike 鈥淲hat鈥檚 going on?鈥
  2. Mike offers computer repair services.
  3. He has pushed his new repair services.
  4. He likely will have to take on at least two new people.
  5. Steve will call him the next time before.
  6. No. 鈥淧ush鈥 means to promote and 鈥渇ind out鈥 means to discover information.
  7. Exactly. 鈥渢ake on鈥 means to hire new employees or staff.

I don鈥檛 know what鈥檚 going on in world nowdays. I have to drop in to see you today because I think to need a hold on to find out what鈥檚 happening around me in order to take on and push to next level on my life.

  • Thanks for dropping in
  • Sure, Mike, What鈥檚 going on?
  • Hold on a minute, please
  • I鈥檝e been pushing our new repair service
  • It鈥檚 about time people find out about your services and business
  • I鈥檒l call next time before I drop by
  1. What does Steve ask? What鈥檚 new or what鈥檚 going on?
    Steven asked to Mike if the call was from a new customer because is seems like Mike have a new business.

  2. The services offered in this
    store are computer repair services.

3.Mike has been pushing his new repair services.
4. At least 2 new people.
5. He said that he was going to call before he dropped by.
II True or false section

  1. If someone drops by, does that mean they are staying for a long
    time? F
  2. Another way to ask what鈥檚 happening is to say 鈥淲hat鈥檚 going on鈥? TRUE
  3. Hold on means to wait? TRUE
  4. When you push a product you are promoting it? TRUE
  5. To find out means to promote? FALSE Find out means to discover or to search for.
  6. When you take on more people, you hire more staff? TRUE

Find out: To discover
Push: To promote
Drop-in/by Stop for a short visit
Hold On: Wait
Going on: Happening; taking place.
Take on: To hire mire