Assisting with Room Description and Access
Contenido del curso
Estefany Dayana Alpuche Magaña
santiago ayala
JULIA LEONOR TRIAY TORRES
JULIA LEONOR TRIAY TORRES
JULIA LEONOR TRIAY TORRES
Boris Turcios
Directions to room 203:
Take the elevator to the second floor. Walk down the corridor until you reach the second door on the right hand side, just before the lounge area.
Directions to room 205:
Take the elevator to the second floor. Walk forward to the end of the corridor where you Will find the lounge area. Turn to your left across the lounge and your room will be right in front of you.
Directions to room 207:
Go to the second floor. As soon as you leave the elevator, turn left and walk down the hallway. The room is next to the door of the pool area, in front of the stairs.
hellow
Good morning miss Torres, you arrive early. Your room is still not ready yet but we can save your luggage for you. How many pieces do you have? Two? Okay, no problem.
You want to know what kind of room you booked, sure, you have a standard room, with a flat TV, a working table, you have free WiFi, and A. C. You room is on the second floor you have to share the bathroom with other guests and you would find it besides the elevator, coming out of your room.
ooh okay you want a room with a bathroom well yes, we have one with those standards but it will cost you a little bit more. You are okay with it, okay, so we can have it ready at the same time as the other room was going to be. In the meantime you may use one our amenities, the swimming pool or go for a walk in the city.
Your room will be ready at 14:00 hrs. Okay, you may change in the meantime at the swimming pool area ant then bring your belongings here to the front desk to keep your luggage. Then our bellhop could take to your suite, it will be room 201.
Anything else in which we can help you?
Good afternoon madame, welcome to our "platzi Hotel".
your room is ready for you, how many days are you going to stay with us? one week, good to know! Okay this is a standard room, with a kitchenett, and you have a flat TV on your service, you also have a working table. Your washroom is near the elevator your need to share it with other guests.
How many people madame, two people, yes madame, how many keys do you requiere for your room? Two keys of course. I want to say that you should avoid to leave your keys near to any electronic device so they don´t get demagnetized and that don´t cause you the need to come and change it.
How many pieces of luggage do you have? 4 pieces? Of course madame, we will help you with it our bellhop will take it to your room and also he will acompain you to be sure you get to your room.
Brandon, could you please take Mrs. Rodriguez to her room 205, in second floor, they have four luggage.
Have a great stay Mrs. Rodriguez, is there anything else can I do for you?
Good morning sir. Welcome to our "Platzi hotel". How was your flight? Your room 203, is ready for you. How many days are you gonna be staying with us? Three days sir, good to now? okay sir could I place have your Id. Now, everything is ready and set to go. Our bellhop will help you with your luggage.
So sir here is your key, for room 203, be sure to not put it together with your phone, so it won´t get damage. When you get to your room insert the card one time and then when the ligth turns green, take it out and open the door.
Your room 203 will be on the second floor you may take the elevator, when you come out your room will be on your right side on the middle of the corridor.
Your room is a standard room with a double bed, it has a faucet and a working table. You will need to share the bathroom which you would find it on your left side coming out of the elevator.
Enjoy your stay
HOTEL ROOM DIRECTIONS AND KEY CARDS – VOCABULARY WITH MEANINGS ROOM DESCRIPTION ; FEATURES - Room type — The category of a room (e.g., standard, deluxe, suite) - Standard room — A basic room with essential amenities - Deluxe room — A room with extra space or upgraded features - Suite — A larger room with separate living areas - Bed sizes — Types of beds (e.g., single, double, queen, king) - Bathroom — The room for bathing; may be private or shared - Air conditioning — A system that cools the room - Free Wi-Fi — Hotel internet access at no cost - Balcony — An outdoor platform attached to a room - Seating area — A space with chairs or sofa for relaxing - Work desk — A table for working or writing DIRECTIONS ; LOCATION - Floor — The level of the building where something is located - Elevator — A machine that moves people between floors - Turn — To change direction after exiting the elevator - Corridor — A long hallway with rooms - Left-hand side — The direction to the left - Right-hand side — The direction to the right - At the end of the corridor — Location at the hallway’s far end - Near the emergency exit — Close to the emergency exit - Next to the stairs — Beside the stairs - Across from the elevator — Opposite the elevator - Landmarks — Objects or features used to give directions - Distance expressions — How far a room is located (e.g., halfway down the corridor) KEY CARD TERMS - Key card — A card used to open the room door - Insert-style key card — A type of key card that must be inserted into a slot - Tap-style key card — A key card that is tapped against a sensor - Green light — A visual signal that the door is unlocked - Demagnetized — A condition where the key card stops working GIVING DIRECTIONS STRUCTURE - Floor, turn, location — A method to give precise directions - “Second floor” — Name of the level where the room is located - “Turn right” — Instruction to change direction after leaving the elevator - “Your room is at the end of the corridor” — Final placement of the room - “Does that make sense?” — A question to check understanding - “Is that clear?” — Another way to confirm understanding COMMUNICATION ; GUIDANCE - Clear instructions — Directions that are easy to follow - Confirm understanding — Making sure the guest understood - Check comprehension — Asking if the guest understands the directions - Explain key card usage — Showing how to use the key card
